I have been working with the industry for the last 8 years with experience spanning across lifecycle, partner, product, and content marketing. Focusing on mid to large-scale tech companies, strategically designing holistic campaigns focused on retention and customer engagement. Over the course of my career I have lead many omni channel campaigns with results 2-3x the benchmarks, reconstructed first-time-user experiences from the ground up with revenue averaging 10K weekly, and have optimized budgets savings on average 30% to maintain or surpass KPIs. In my free time I'm an active individual (rock climbing, cycling, running, and martial arts!) always looking for something new to try out!

Kiah O'Flanagan-Tasse

I have been working with the industry for the last 8 years with experience spanning across lifecycle, partner, product, and content marketing. Focusing on mid to large-scale tech companies, strategically designing holistic campaigns focused on retention and customer engagement. Over the course of my career I have lead many omni channel campaigns with results 2-3x the benchmarks, reconstructed first-time-user experiences from the ground up with revenue averaging 10K weekly, and have optimized budgets savings on average 30% to maintain or surpass KPIs. In my free time I'm an active individual (rock climbing, cycling, running, and martial arts!) always looking for something new to try out!

Available to hire

I have been working with the industry for the last 8 years with experience spanning across lifecycle, partner, product, and content marketing. Focusing on mid to large-scale tech companies, strategically designing holistic campaigns focused on retention and customer engagement.

Over the course of my career I have lead many omni channel campaigns with results 2-3x the benchmarks, reconstructed first-time-user experiences from the ground up with revenue averaging 10K weekly, and have optimized budgets savings on average 30% to maintain or surpass KPIs.

In my free time I’m an active individual (rock climbing, cycling, running, and martial arts!) always looking for something new to try out!

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Language

English
Fluent

Work Experience

Product Marketing Manager II (Contract) at Intuit
September 30, 2024 - September 19, 2025
Redesigned onboarding email strategy for ProTax; Led Intuit's Professional Tax Group’s 2025 digital engagement strategy Scaled GTM campaigns delivering 2× CTR benchmarks and sub-$1 CPLP Executed full-funnel GTM campaigns that closed a $168K renewal shortfall and delivered a 40% lift in new customer acquisition Partnered with cross-functional teams to deliver integrated omni-channel programs across email, in-app, paid media, and web Directed messaging, pricing, and offer rolls for ProTax Produced thought-leadership and customer-engagement initiatives (educational videos, testimonial-based campaigns, customer interviews) to build trust and improve retention; Improved NPS by 20%.
Kindling Lifecycle Marketing Specialist (Freelance) at Kindling
November 1, 2024 - October 1, 2025
Scaled lifecycle email program into a full pipeline of segmented flows and campaigns, driving ~$10K in incremental weekly revenue and contributing significantly to recurring sales; Designed and optimized campaigns in Klaviyo, leveraging segmentation and A/B testing on subject lines, creative, and timing to increase CTR and conversion rates; Elevated retention strategy with tailored post-purchase flows, refill reminders, and engagement cadences aligned to customer behavior and lifecycle stage, improving repeat purchase rates; Built and managed brand-aligned content for Instagram and Reddit to expand reach and strengthen customer loyalty; Collaborated with leadership and agency partners to plan GTM calendars for cohesive brand execution across lifecycle, social, and promotional initiatives.
Partner Marketing Manager II at TD SYNNEX
October 1, 2024 - October 1, 2025
Led marketing campaigns for top global partners including Lenovo, HP, and Logitech, managing budgets exceeding $500K per initiative across digital, email, events, and sales enablement channels; Built and executed co-branded marketing strategies, aligning with vendor objectives while maintaining TD SYNNEX brand consistency and compliance; Produced thought-leadership and sales enablement content (white papers, case studies, LinkedIn campaigns, YouTube features), expanding reach and reinforcing brand credibility; Led onboarding and internal education for specialists and interns, focusing on departmental knowledge sharing; Collaborated cross-functionally to align on business goals, track ROI, and ensure timely execution across multiple concurrent projects.
Chair, North America Spectrum (LGBTQIA+) BRG at TD SYNNEX
October 1, 2024 - October 1, 2025
Led DEI strategy and events across North America, overseeing Pride programming; Managed Pride Parade, Family Pride events, and office Pride activities; Responsible for annual budgeting and program oversight.
Program Manager at TD SYNNEX
April 1, 2023 - October 1, 2025
Developed cross-country B2B programs and events for internal brands focusing on multiple verticals; Managed budgets exceeding $1M across digital, events, email, and sales enablement touchpoints.
Account Marketing Specialist at TD SYNNEX
December 31, 2021 - September 30, 2025
Managed 200+ accounts in the tech industry, aiding in the development of their B2B marketing strategy; Delivered consistent campaign results by aligning creative, event, and vendor strategy with calendar milestones.

Education

BA (Hons) in Film & Media Studies at Queen's University
January 11, 2030 - October 1, 2025

Qualifications

Certificate in Volunteer Engagement
January 11, 2030 - October 1, 2025

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Wholesale & Distribution