Available to hire
I am Kirnpal Kaur, an information technology professional with a Master’s degree in Information Technology from Murdoch University in Perth. I have over three years of IT experience, focusing on PHP development, WordPress and Shopify integrations, and front-end technologies (HTML, CSS, JavaScript). I enjoy building attractive, interactive websites that meet customer needs and deliver a great user experience.
Throughout my studies and career, I have completed a web development internship and contributed to various projects both independently and in teams. I am comfortable working with databases and APIs, have SEO awareness to improve visibility, and I bring a solution-driven mindset and strong collaboration skills to every project.
Skills
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Experience Level
Language
Hindi
Fluent
English
Fluent
Panjabi, Punjabi
Fluent
Work Experience
Customer Service Representative at DAH (Discover Australia Holidays)
November 1, 2024 - PresentListen to customers' questions and concerns and provide answers or responses. Provide information about products and services in form of different packages. Take bookings; calculate charges; process billing or payments. Review customer accounts and make changes, if necessary. Handle returns or complaints. Launch the claim.
CSR (Customer Service Representative) at DAH (Discover Australia Holidays)
November 1, 2024 - PresentListen to customers' questions and concerns and provide answers or responses. Provide information about products and services in form of different packages. Take bookings; calculate charges; process billing or payments. Review customer accounts and make changes, if necessary. Handle returns or complaints. Launch the claim.
Cleaner at Midland Gate Shopping Centre, Perth
February 1, 2021 - October 1, 2021Worked as a cleaner with a professional cleaner team at Midland Gate shopping centre.
Cleaner at Midland Gate Shopping Centre
February 1, 2021 - October 1, 2021Maintained cleanliness and safety, collaborating with a team to ensure high standards in a busy shopping centre.
Retailer at Indian Grocery Store, Gosnells, WA
January 1, 2021 - November 1, 2021Worked as a retailer in an Indian grocery store.
Retailer at Indian Grocery Store
January 1, 2021 - November 1, 2021Worked as a retailer, assisting customers and managing sales in Gosnells, WA.
Hospitality Team Member at Fusion 6 Indian Restaurant, Subiaco, WA
January 1, 2019 - January 1, 2021Handled guest inquiries professionally, provided information about hotel amenities and services, resolved conflicts, ensured safety protocols, cultivated vendor relationships for cost savings, and collaborated with teams to ensure prompt service.
Hospitality Team Member at Fusion 6 Indian Restaurant
January 1, 2019 - January 1, 2021Handled guest inquiries professionally, provided accurate information about hotel amenities and services; resolved conflicts; maintained safety protocols and collaborated with kitchen and housekeeping to ensure smooth service.
PHP Web Developer at Orem Technologies, Mohali
June 1, 2015 - June 1, 2017Worked as a PHP Web Developer with experience in PHP programming and CMS such as WordPress and Shopify.
PHP Web Developer at Orem Technologies
June 1, 2015 - June 1, 2017Worked as a PHP Web Developer; used PHP programming language and CMS like WordPress and Shopify.
Education
Professional Year at National Institute of Technology Pty. Ltd
August 1, 2021 - August 1, 2022Master of Information Technology, management at Murdoch University - Perth, WA
July 1, 2018 - December 1, 2020Bachelor of Information Technology, Computer Science at PTU University - Chandigarh, Punjab, India
July 1, 2012 - July 1, 2015Diploma of Computer Engineering, Computer Science at P.S.B.T.E&IT - Punjab, India
July 1, 2008 - July 1, 2011Master of Information Technology, management at Murdoch University
July 1, 2018 - December 1, 2020Professional year at National Institute of Technology Pty. Ltd
August 1, 2021 - August 1, 2022Bachelor of Information Technology, computer science at PTU University - Chandigarh, Punjab, India
July 1, 2012 - July 1, 2015Diploma of Computer Engineering, computer science at P.S.B.T.E&IT - Punjab, India
July 1, 2008 - July 1, 2011Qualifications
Professional Year
August 1, 2021 - August 1, 2022Industrial training
January 11, 2030 - July 1, 2026College computer labs, four-week Training
January 11, 2030 - July 1, 2026E-Force Bathinda (Punjab), four-week industrial Training
January 11, 2030 - July 1, 2026Chandigarh Computer Centre Patiala (Punjab), six weeks Training of PHP
January 11, 2030 - July 1, 2026Industry Experience
Software & Internet, Retail, Travel & Hospitality, Professional Services, Education
This website is basically used for online shopping and create with shopify framework
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