I’m LaKenya Kopf, and I’m passionate about all things tech. With over 18 years of experience as a Certified Tech Manager, I help entrepreneurs and small business owners simplify, streamline, and automate their online systems - without the overwhelm. I’m certified in Keap (Infusionsoft) and Mailchimp, with extensive experience in today’s most-used small business platforms: GoHighLevel, ConvertKit (now Kit), FloDesk, ActiveCampaign, Zapier, Dubsado, HoneyBook, Ontraport, WordPress, and more. From CRM setup and automation to email marketing, funnels, and backend workflows, I ensure your systems work together to support your business growth. My background in quality assurance and inbound marketing allows me to combine analytical precision with marketing insight - creating processes that not only run smoothly but also drive results. Whether it’s lead generation, client experience, or long-term retention, I help business owners turn messy tech stacks into efficient, automated ecosystems. Simply put: I make technology easy. You can focus on doing what you love, knowing your backend systems are handled with care, accuracy, and consistency. If you’ve ever thought… “I just want to send an email without breaking something.” “Funnels, automations, and integrations make my head spin.” “I know my systems could be smarter - I just don’t know how.” …then I can help. Let’s make your business systems simple, scalable, and stress-free - one workflow at a time.

Kopf Consulting Virtual Tech Assistance

5.0 (1 review)

I’m LaKenya Kopf, and I’m passionate about all things tech. With over 18 years of experience as a Certified Tech Manager, I help entrepreneurs and small business owners simplify, streamline, and automate their online systems - without the overwhelm. I’m certified in Keap (Infusionsoft) and Mailchimp, with extensive experience in today’s most-used small business platforms: GoHighLevel, ConvertKit (now Kit), FloDesk, ActiveCampaign, Zapier, Dubsado, HoneyBook, Ontraport, WordPress, and more. From CRM setup and automation to email marketing, funnels, and backend workflows, I ensure your systems work together to support your business growth. My background in quality assurance and inbound marketing allows me to combine analytical precision with marketing insight - creating processes that not only run smoothly but also drive results. Whether it’s lead generation, client experience, or long-term retention, I help business owners turn messy tech stacks into efficient, automated ecosystems. Simply put: I make technology easy. You can focus on doing what you love, knowing your backend systems are handled with care, accuracy, and consistency. If you’ve ever thought… “I just want to send an email without breaking something.” “Funnels, automations, and integrations make my head spin.” “I know my systems could be smarter - I just don’t know how.” …then I can help. Let’s make your business systems simple, scalable, and stress-free - one workflow at a time.

Available to hire

I’m LaKenya Kopf, and I’m passionate about all things tech.

With over 18 years of experience as a Certified Tech Manager, I help entrepreneurs and small business owners simplify, streamline, and automate their online systems - without the overwhelm.
I’m certified in Keap (Infusionsoft) and Mailchimp, with extensive experience in today’s most-used small business platforms: GoHighLevel, ConvertKit (now Kit), FloDesk, ActiveCampaign, Zapier, Dubsado, HoneyBook, Ontraport, WordPress, and more. From CRM setup and automation to email marketing, funnels, and backend workflows, I ensure your systems work together to support your business growth.

My background in quality assurance and inbound marketing allows me to combine analytical precision with marketing insight - creating processes that not only run smoothly but also drive results. Whether it’s lead generation, client experience, or long-term retention, I help business owners turn messy tech stacks into efficient, automated ecosystems.

Simply put: I make technology easy. You can focus on doing what you love, knowing your backend systems are handled with care, accuracy, and consistency.

If you’ve ever thought…
“I just want to send an email without breaking something.”
“Funnels, automations, and integrations make my head spin.”
“I know my systems could be smarter - I just don’t know how.”

…then I can help.

Let’s make your business systems simple, scalable, and stress-free - one workflow at a time.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Certified Tech Manager at Kopf Consulting
June 1, 2007 - Present
Kopf Consulting boasts 18 years of Tech Manager experience, specializing in online software for small businesses. Certified in Keap, MailChimp, Inbound Marketing, and Email Marketing, we excel in CRM, email marketing, and automation tools like Zapier and Clickfunnels. We ensure top-tier quality, prioritize customer experience, and offer meticulous attention to detail. From website maintenance to funnel automations, we streamline tech stacks, allowing businesses to focus on core activities. We simplify tasks like email marketing setup, webinar platforms, funnel creation, and podcast or membership management. Let's simplify your tech woes, one task at a time!

Education

Master of Business Administration at AMU
January 4, 2009 - February 11, 2011

Qualifications

Content Marketing Specialist Certified
January 4, 2021 - January 4, 2031
Email Marketing Specialist Certified
January 4, 2026 - January 4, 2026
Community Management Specialist Certified
January 4, 2026 - January 4, 2026
MailChimp Certified
January 4, 2026 - January 4, 2026
Keap Certified Pro
January 4, 2026 - January 4, 2026
Inbound Certified
January 4, 2026 - January 4, 2026
MailChimp Email Automation Certified
January 4, 2024 - January 4, 2031
Email Marketing Specialist Certified
January 4, 2021 - January 4, 2031

Industry Experience

Professional Services, Non-Profit Organization
    paper ConvertKit Email Marketing Specialist

    They were looking for an experienced Email Marketing Specialist to help us leverage ConvertKit to its fullest potential. My main responsibility was to create and implement effective email marketing campaigns that drive engagement and conversions. The ideal candidate needed to have a deep understanding of ConvertKit’s features and be able to segment our existing 4,600+ subscribers to deliver personalized and targeted content.

    paper Tech Support for GHL, KIT, Other systems

    -Integrate Postmark + DMARC with Kit -Create an automation that when someone purchases my workshop in GHL, their email is automatically sent to Kit and tagging them w - Set up tagging in GHL to tag contact/customer with the products purchased - test and ensure automation is working

    paper Portfolio
    At Kopf Consulting, we provide technical support for those frustrating programs that help your customers through the Customer Value Journey. From websites that house your blogs, to squeeze pages for opt-ins, to client relationship management systems that manage your pipeline, to email marketing systems that deliver your message, we are here for you.