Working online has been something I enjoy doing ever since pandemic hit. I strongly believe in working with integrity and work ethics as I apply this to each job I have landed in the past. With over five years of experience in Philippine-based call centers, I’ve collaborated with diverse nationalities and business lines, handling inbound and outbound calls, resolving complaints, and managing general inquiries through email support. I consistently give my best effort to deliver accurate, high-quality results in data entry and lead generation, and I take pride in being extremely professional, adaptable, and proactive under pressure—often creating new tasks or systems to maintain efficiency and momentum.
To deepen my technical skill set, I completed the Avion School Full-Stack Web Development curriculum, where I learned:
- Front-end development using HTML, CSS, JavaScript, and React
- Back-end development with Ruby on Rails, PostgreSQL, and RESTful APIs
- Version control and collaboration via Git, GitHub, and Agile workflows
- Deployment and testing using Render and RSpec
This training sharpened my ability to build scalable web applications and collaborate effectively in tech-driven teams. I now combine my customer service expertise with technical fluency to offer versatile, future-ready support in both operational and development roles.
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