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I'm Sadi Ul I. Khan, an IT Systems Administrator and Technical Support Specialist with extensive expertise in Web development, Digital marketing, AI research and SEO. I have a proven track record in ERP/MIS software management, content design, and data management using SQL databases. I'm also skilled in Google Workspace administration, project reporting, and leveraging AI tools to drive eCommerce leads and conversions. I also lead teams, collaborate across functions, and design ads (Meta & Google) while using a broad toolkit including MS Office, CMS platforms, and Adobe Creative Suite to deliver innovative solutions.…I'm Sadi Ul I. Khan, an IT Systems Administrator and Technical Support Specialist with extensive expertise in Web development, Digital marketing, AI research and SEO. I have a proven track record in ERP/MIS software management, content design, and data management using SQL databases. I'm also skilled in Google Workspace administration, project reporting, and leveraging AI tools to drive eCommerce leads and conversions. I also lead teams, collaborate across functions, and design ads (Meta & Google) while using a broad toolkit including MS Office, CMS platforms, and Adobe Creative Suite to deliver innovative solutions.

Sadi Ul I. Khan

Digital Marketer, Graphic Designer, Social Media Manager, +7

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I'm Sadi Ul I. Khan, an IT Systems Administrator and Technical Support Specialist with extensive expertise in Web development, Digital marketing, AI research and SEO. I have a proven track record in ERP/MIS software management, content design, and data management using SQL databases. I'm also skilled in Google Workspace administration, project reporting, and leveraging AI tools to drive eCommerce leads and conversions. I also lead teams, collaborate across functions, and design ads (Meta & Google) while using a broad toolkit including MS Office, CMS platforms, and Adobe Creative Suite to deliver innovative solutions.…I'm Sadi Ul I. Khan, an IT Systems Administrator and Technical Support Specialist with extensive expertise in Web development, Digital marketing, AI research and SEO. I have a proven track record in ERP/MIS software management, content design, and data management using SQL databases. I'm also skilled in Google Workspace administration, project reporting, and leveraging AI tools to drive eCommerce leads and conversions. I also lead teams, collaborate across functions, and design ads (Meta & Google) while using a broad toolkit including MS Office, CMS platforms, and Adobe Creative Suite to deliver innovative solutions.

Available to hire

I’m Sadi Ul I. Khan, an IT Systems Administrator and Technical Support Specialist with extensive expertise in Web development, Digital marketing, AI research and SEO. I have a proven track record in ERP/MIS software management, content design, and data management using SQL databases.

I’m also skilled in Google Workspace administration, project reporting, and leveraging AI tools to drive eCommerce leads and conversions. I also lead teams, collaborate across functions, and design ads (Meta & Google) while using a broad toolkit including MS Office, CMS platforms, and Adobe Creative Suite to deliver innovative solutions.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

IT Support Specialist, Freelance (Digital Marketing, QA Testing, Web & Content Design, Virtual Assistant) at Freelance

February 1, 2024 - Present

Managed e-commerce operations across Shopify, Amazon FBA, Alibaba, and B2B/B2C marketplaces; developed SOPs and workflow documentation to improve efficiency; coordinated with customers, vendors, warehouses, and fulfillment partners to resolve returns, shipping issues, reverse logistics, and escalations; analyzed operational data, KPIs, customer feedback, and service metrics to drive process improvements; prepared operational reports, dashboards, performance analytics, QA reports, and business documentation; delivered IT Support and Systems Administration, including troubleshooting, software installation, ERP/MIS support, system maintenance, and user training; administered Google Workspace; provided Virtual Assistant support; performed Manual QA Testing; utilized CRM, QA, bug tracking, Google Analytics, SEO, and email marketing tools; managed multiple projects and ensured stakeholder communication and customer satisfaction; designed/maintained WordPress websites and landing pages with H

IT Support Specialist at Freelance

February 1, 2024 - Present

Managed Google Workspace setup and administration, including email configuration, access control, data security, and productivity optimization for small and medium businesses. Delivered IT support services—system setup, troubleshooting, software installation, AI research, data management, and end-user assistance. Planned and executed digital marketing strategies—including SEO, content marketing, lead generation, Google & Meta ads, design ads campaigns, email campaigns, and performance analysis—to improve brand visibility and engagement. Designed and optimized websites and landing pages with responsive UI/UX, fast loading, and mobile compatibility. Conducted manual QA testing for web and mobile apps and prepared test cases and reports. Sourced products from B2B platforms for Ecommerce, and managed B2B/B2C operations.

IT Executive & Admin Officer at Canadian International S. B.

January 1, 2023 - October 11, 2025

Provided full IT support across hardware/software systems, implemented and managed Google Workspace and CMS platforms, developed content for digital campaigns and managed digital ads, oversaw internal software systems and staff technical support.

Tech & Digital Solutions Expert at Ozster

January 1, 2023 - Present

Led IT systems management (Google Workspace, MIS, ERP), conducted data analysis and SQL database management, led eCommerce CMS development and UI/UX improvements, drove digital marketing campaigns including meta ads and SEO, and produced test cases and process documentation.

IT Executive & Admin Officer at Canadian International S.B.

January 1, 2021 - January 1, 2023

Provided full IT support across hardware/software systems. Implemented and managed Google Workspace and CMS platforms; designed Google ads; developed content for digital campaigns and managed digital ads (Meta & Google). Oversaw internal software systems and staff technical support.

IT Executive at Giant Group

January 1, 2020 - October 11, 2025

Handled ERP and inventory management software; designed and optimised websites with SEO techniques; managed eCommerce operations, product sourcing, and SCM processes; delivered troubleshooting and technical client support.

IT Executive at Giant Group

January 1, 2018 - January 1, 2020

Handled ERP and inventory management software; QA test cases. Designed and optimized websites with SEO techniques. Managed ecommerce operations, product sourcing, and SCM processes. Delivered troubleshooting and technical client support.

IT Specialist / Web Developer at Bangla Trac Miaki VAS Ltd.

January 1, 2016 - October 11, 2025

Designed web and mobile applications with UX principles; built VAS solutions with MS SQL Server and executed UAT; led digital marketing, SEO campaigns, and social media content; supported MIS and IT infrastructure; designed and developed websites and managed CMS.

IT Specialist / Web Developer at Bangla Trac Miaki VAS Ltd.

January 1, 2014 - January 1, 2016

Designed web and mobile applications with UX principles. Built VAS solutions with MS SQL Server and executed UAT. Led digital marketing, SEO campaigns, and social media content. Supported MIS systems and IT infrastructure. Designed and developed websites; managed CMS websites.