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Software Developer with a track record of building AI-powered products from concept to production. Led the development of an AI-powered CRM platform, engineered AI voice automation and backend systems, and built and led a 10-member engineering team while contributing to technical hiring. Backed by enterprise IT experience supporting large-scale freight forwarding systems, bringing strong system thinking, production troubleshooting, and cross-functional collaboration. Seeking to build production LLM applications, agentic AI systems, and scalable backend platforms.…Software Developer with a track record of building AI-powered products from concept to production. Led the development of an AI-powered CRM platform, engineered AI voice automation and backend systems, and built and led a 10-member engineering team while contributing to technical hiring. Backed by enterprise IT experience supporting large-scale freight forwarding systems, bringing strong system thinking, production troubleshooting, and cross-functional collaboration. Seeking to build production LLM applications, agentic AI systems, and scalable backend platforms.

Louie Gucela Basalo

Web Developer, Programmer, Full Stack Developer, +3

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Software Developer with a track record of building AI-powered products from concept to production. Led the development of an AI-powered CRM platform, engineered AI voice automation and backend systems, and built and led a 10-member engineering team while contributing to technical hiring. Backed by enterprise IT experience supporting large-scale freight forwarding systems, bringing strong system thinking, production troubleshooting, and cross-functional collaboration. Seeking to build production LLM applications, agentic AI systems, and scalable backend platforms.…Software Developer with a track record of building AI-powered products from concept to production. Led the development of an AI-powered CRM platform, engineered AI voice automation and backend systems, and built and led a 10-member engineering team while contributing to technical hiring. Backed by enterprise IT experience supporting large-scale freight forwarding systems, bringing strong system thinking, production troubleshooting, and cross-functional collaboration. Seeking to build production LLM applications, agentic AI systems, and scalable backend platforms.

Available to hire

Software Developer with a track record of building AI-powered products from concept to production. Led the
development of an AI-powered CRM platform, engineered AI voice automation and backend systems, and built
and led a 10-member engineering team while contributing to technical hiring. Backed by enterprise IT experience
supporting large-scale freight forwarding systems, bringing strong system thinking, production troubleshooting,
and cross-functional collaboration. Seeking to build production LLM applications, agentic AI systems, and scalable
backend platforms.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

Work Experience

Lead Software Developer · AI Automation Engineer at LeadAi PTY LTD

January 1, 2025 - May 31, 2026

Built the company’s core platform from scratch and launched the MVP to production, owning architecture, implementation, and end-to-end deployment across Next.js, Nest.js, Supabase, and Docker on DigitalOcean and Vercel. Designed a PostgreSQL-based outbound calling system using cron scheduling and queue tables, enabling 2,000+ automated AI calls within two hours while supporting inbound and automated callback workflows. Developed AI voice and CRM agents for outbound campaigns, inbound call handling, and callback workflows. Integrated telephony/voice infrastructure across Twilio, Vonage, and Telnyx APIs including SIP integration for call routing. Engineered and iterated LLM prompts and AI workflows to improve response quality and task completion. Partnered with the CEO on product requirements and delivery via Jira epics/stories; led standups, mentoring, and technical interviews while growing the engineering team to 10 members.

Project Development Officer II (Programmer II) at DSWD FO Region VII

November 1, 2024 - December 31, 2024

Contributed to developing and maintaining internal web applications using PHP/Laravel, MySQL, and Vue.js. Collaborated with the client to gather detailed requirements and provided ongoing technical support to meet evolving needs.

IT Support Engineer at Kuehne + Nagel Global Services

October 1, 2019 - August 31, 2024

Investigated production incidents and performed root cause analysis for a global freight-forwarding platform built on microservice architecture, minimizing disruption for Asia-Pacific operations. Analyzed system behavior against functional specifications, created well-documented defect tickets for development with initial analysis and insights. Performed data maintenance via SQL hotfixes and produced SQL reports. Handled incidents end-to-end via monitoring, documentation of findings, and coordination with responsible teams; communicated updates to global users and stakeholders through incident emails and chatrooms.

Full Stack Laravel Developer (Freelance) at Cebu Talent Network

January 1, 2019 - October 31, 2019

Designed and developed a custom web application using Laravel as a solo developer, handling system analysis/design, database design and implementation. Collaborated with the client to define requirements and ensure alignment with business objectives.

Web Developer & Production Staff (On-the-Job Training) at Cebu Talent Network

August 1, 2018 - November 30, 2018

Independently built a Laravel-based web application from scratch to develop full-stack skills; assisted with photo editing and coordination of live events.