Travel consultant and Social Media Manager responsibilities: daily communication with passengers, ticket reservations, adding additional services, handling invoices and admin tasks; part of Social Media team creating engaging videos and content for company social media platforms (Facebook, Instagram, TikTok); responded to player inquiries in English and French; administrative tasks such as locking/unlocking accounts, changing email addresses, handling refund requests, and addressing bugs. Good knowledge of world-wide famous mobile games and answering player questions about them.

Conducting language classes for different student groups; teaching French and English; preparing course materials and assessments.

Conducting language classes for different student groups.

Air Travel Consultant and Social Media Manager at Hello Company Online Gaming

As an Air Travel consultant and Social Media Manager, responsibilities include daily communication with passengers, ticket reservations, providing support, handling invoices, resolving issues; and as part of Social Media team, creating engaging videos and content for Facebook, Instagram and TikTok; responding to players inquiries in English and French; administrative tasks such as account locking/unlocking, changing emails, refunds, etc. Knowledge of world-famous mobile games.

Two-part role: daily communication with passengers and ticket support; managing tickets and invoicing; addressing refunds and technical issues. In Social Media Manager capacity, creates engaging videos and content; handles inquiries in English and French; performs admin tasks such as account management and refunds; knowledge of popular mobile games.

Language Training - Czech (Lufthansa InTouch) at Lufthansa InTouch

As an Air Travel consultant and Social Media Manager, my role is split into two parts: daily communication with passengers and providing support with ticket reservations, adding extra services, handling invoices, and resolving technical issues. As part of the Social Media team, I create engaging videos and content for the company's social media platforms (Facebook, Instagram, TikTok). Responding to customer inquiries via messages and chat in English and French. Administrative tasks include account management, updating emails, processing refunds, and troubleshooting issues. I have strong knowledge of globally popular mobile games and can answer related questions.