I am a senior learning design leader with 10+ years of experience creating high-impact learning programs that blend coaching principles with instructional strategy. I use deep listening and thoughtful questioning to uncover learner needs, design meaningful training experiences, and drive adoption of data and AI technologies. I have a track record of leading global enablement initiatives, mentoring peers, and building peer coaching communities at scale. I turn underutilized content into revenue-generating assets, promote inclusive and accessible learning, and foster a culture of continuous growth through collaboration and coaching.

Mary Ellen Coleman

I am a senior learning design leader with 10+ years of experience creating high-impact learning programs that blend coaching principles with instructional strategy. I use deep listening and thoughtful questioning to uncover learner needs, design meaningful training experiences, and drive adoption of data and AI technologies. I have a track record of leading global enablement initiatives, mentoring peers, and building peer coaching communities at scale. I turn underutilized content into revenue-generating assets, promote inclusive and accessible learning, and foster a culture of continuous growth through collaboration and coaching.

Available to hire

I am a senior learning design leader with 10+ years of experience creating high-impact learning programs that blend coaching principles with instructional strategy. I use deep listening and thoughtful questioning to uncover learner needs, design meaningful training experiences, and drive adoption of data and AI technologies.

I have a track record of leading global enablement initiatives, mentoring peers, and building peer coaching communities at scale. I turn underutilized content into revenue-generating assets, promote inclusive and accessible learning, and foster a culture of continuous growth through collaboration and coaching.

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Work Experience

Senior Technical Curriculum Developer / Advisory Enablement Program Manager at IBM
January 1, 2018 - January 1, 2025
Designed and delivered engaging in-person and virtual training programs, including labs and courses on IBM Cloud Pak for Data Administration, Data Governance, and ModelOps, empowering clients to build real-world data and AI skills. Boosted IBM Training earnings by mentoring peers through course development, troubleshooting client issues, and driving iterative improvements across the Data and AI learning portfolio. Revived stalled training content and generated new revenue by taking ownership of Data and AI curriculum publishing, catalog management, and badging; launched self-paced training through Global Training Providers, resulting in new business revenue within 3 months after a year-long gap. Stepped in as interim manager for Data and AI curriculum development, streamlining project tracking, refreshing learning paths, and implementing process enhancements to increase efficiency and alignment; earned executive recognition and level promotion. Increased client engagement and revenue b

Education

MicroMasters in Instructional Design at University of Maryland
January 11, 2030 - December 27, 2025
Advanced Certificate, Interactive Multimedia Development at Rochester Institute of Technology
January 11, 2030 - December 27, 2025
Master of Science, Technical Communication at Rensselaer Polytechnic Institute
January 11, 2030 - December 27, 2025
Bachelor of Science, Computer Science at Rochester Institute of Technology
January 11, 2030 - December 27, 2025

Qualifications

IBM Digital Learning Developer
January 11, 2030 - December 27, 2025
IBM Cloud Pak for Data Administration Open Group Master Technical Specialist
January 11, 2030 - December 27, 2025
IBM Blue Core Coach and Supervisor
January 11, 2030 - December 27, 2025

Industry Experience

Software & Internet, Professional Services, Education, Computers & Electronics, Media & Entertainment