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I am a dedicated and results-driven Virtual Assistant with over 7 years of experience providing high-level remote support to executives across the US, Canada, and Australia. I specialize in administrative tasks, customer service, lead generation, digital marketing, email and calendar management, social media marketing, and e-commerce operations. I’m highly detail-oriented, adaptable, and collaborative, with excellent time management and communication skills. I thrive in fast-paced environments and enjoy helping teams operate more efficiently and deliver great results.…I am a dedicated and results-driven Virtual Assistant with over 7 years of experience providing high-level remote support to executives across the US, Canada, and Australia. I specialize in administrative tasks, customer service, lead generation, digital marketing, email and calendar management, social media marketing, and e-commerce operations. I’m highly detail-oriented, adaptable, and collaborative, with excellent time management and communication skills. I thrive in fast-paced environments and enjoy helping teams operate more efficiently and deliver great results.

Marifel Antonette Saguit-Jimenez

Project Manager, Video Editor, Digital Marketer, +5

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I am a dedicated and results-driven Virtual Assistant with over 7 years of experience providing high-level remote support to executives across the US, Canada, and Australia. I specialize in administrative tasks, customer service, lead generation, digital marketing, email and calendar management, social media marketing, and e-commerce operations. I’m highly detail-oriented, adaptable, and collaborative, with excellent time management and communication skills. I thrive in fast-paced environments and enjoy helping teams operate more efficiently and deliver great results.…I am a dedicated and results-driven Virtual Assistant with over 7 years of experience providing high-level remote support to executives across the US, Canada, and Australia. I specialize in administrative tasks, customer service, lead generation, digital marketing, email and calendar management, social media marketing, and e-commerce operations. I’m highly detail-oriented, adaptable, and collaborative, with excellent time management and communication skills. I thrive in fast-paced environments and enjoy helping teams operate more efficiently and deliver great results.

Available to hire

I am a dedicated and results-driven Virtual Assistant with over 7 years of experience providing high-level remote support to executives across the US, Canada, and Australia. I specialize in administrative tasks, customer service, lead generation, digital marketing, email and calendar management, social media marketing, and e-commerce operations.

I’m highly detail-oriented, adaptable, and collaborative, with excellent time management and communication skills. I thrive in fast-paced environments and enjoy helping teams operate more efficiently and deliver great results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

DaVinci Resolve Studio

Intermediate

Social Media Design

Intermediate

Language

English

Fluent

Tagalog

Advanced

Work Experience

Operations Manager at Self-Employed / Freelance

November 1, 2025 - Present

Oversee end-to-end B2B operations, including creating warehouse orders, coordinating with delivery teams, and generating invoices for retail partnerships.

Customer Success Analyst at Gravy Stack

December 1, 2023 - June 1, 2024

Delivered high-quality remote support to customers; processed orders, refunds, replacements, and account access; provided data-driven insights to improve customer experience.

Customer Experience Executive at MicroSourcing

March 1, 2020 - February 28, 2023

Provided end-to-end customer service via phone, email, and chat; supported product orders, refunds, and insurance-related queries; collaborated with product and marketing teams to improve onboarding and support workflows.

Customer Service Representative / Technical Support / Patient Care Advocate at Multiple (StartTek, Convergys, WNS Global Services, Pacific Hub Corp, Results Manila, V-Customer Philippines)

January 1, 2009 - December 31, 2015

Handled customer service and technical support across multiple Philippine-based employers; provided patient care advocacy and sales support during 2009–2015.

Customer Service Representative / Sales Executive at Dubai Parks & Resorts (and other UAE-based roles with related employers)

January 1, 2015 - December 31, 2017

Customer service and sales-facing roles in the UAE, including client liaison and service delivery support during 2015–2017.

Virtual Assistant at Self-Employed / Freelance (Remote)

December 1, 2017 - Present

Provided ongoing administrative support, CRM updates, data entry, email/article management, social media coordination, and basic web maintenance for multiple clients.

Customer Experience Executive (Remote) at Microsourcing

March 2, 2020 - February 2, 2023

Handled customer escalations and provided high-quality support; delivered data-driven insights; supported eyewear health-care products, insurance claims, eye prescriptions and refills; collaborated cross-functionally with product teams for service improvements.