I am approachable and driven, able to adapt to new environments quickly. I thrive in fast-paced settings and consistently meet submissions and deadlines while delivering high-quality results. I'm a strong team player who takes ownership of tasks and enjoys contributing to content moderation, production and engagement across platforms. I aim to help brands grow online through thoughtful, safe and engaging content.

Muhammad Khairi Bin Mohd Isa

I am approachable and driven, able to adapt to new environments quickly. I thrive in fast-paced settings and consistently meet submissions and deadlines while delivering high-quality results. I'm a strong team player who takes ownership of tasks and enjoys contributing to content moderation, production and engagement across platforms. I aim to help brands grow online through thoughtful, safe and engaging content.

Available to hire

I am approachable and driven, able to adapt to new environments quickly. I thrive in fast-paced settings and consistently meet submissions and deadlines while delivering high-quality results.

I’m a strong team player who takes ownership of tasks and enjoys contributing to content moderation, production and engagement across platforms. I aim to help brands grow online through thoughtful, safe and engaging content.

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Language

English
Fluent

Work Experience

Content Moderator at TikTok Pte Ltd
August 1, 2023 - April 1, 2025
Moderated content distribution to social media platforms, analyzed user engagement and website traffic metrics using a content management system, and followed internal guidelines to ensure user safety. Updated on online safety trends to improve moderation skills.
Process Associate at Genpact Pte Ltd
September 1, 2022 - August 1, 2023
Managed content distribution to online channels and social media platforms. Used content management system to analyze user engagement and website traffic metrics. Moderated content and liaised with Meta (WhatsApp). Labeled and ensured Trust & Safety on reported WhatsApp messages per knowledge bases, with attention to average handling time and accuracy. Ensured no violations such as CSAM, scams and spam messages.
Project Executive at Surbana Jurong
September 1, 2021 - July 1, 2022
Facilitated communication between MOM and MND to send time reports and status updates. Monitored the movement of manual laborers in their designated dormitory, managed room allocations, meal plans, wellbeing and other requests including security and personnel.
Production Assistant (Intern) at Screenbox
March 1, 2018 - July 1, 2018
Learned new skills quickly and applied them to daily tasks, improving efficiency. Carried out day-to-day duties accurately and demonstrated teamwork, flexibility across shifts, and involvement in a range of projects including social media videos, commercials and voice-over recordings.

Education

Diploma in Interactive & Digital Media at Republic Polytechnic
January 1, 2015 - January 1, 2019
GCE O-Level at Toa Payoh Secondary School
January 1, 2011 - January 1, 2014

Qualifications

NTUC WSQ - Workplace Safety & Health (WSH) Level A
January 11, 2030 - January 7, 2026
PLRD - Certified Security Officer
January 11, 2030 - January 7, 2026
ITE OJT SYSTEM – Customer Service Professional
January 11, 2030 - January 7, 2026

Industry Experience

Media & Entertainment, Software & Internet, Professional Services