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I am a results-driven Virtual Assistant and Administrative Professional with over 8 years of experience supporting executives and teams in fast-paced government and service environments. I am highly skilled in remote administrative support, calendar and email management, document control, reporting, and client coordination. I am tech-savvy, detail-oriented, and reliable, with strong written communication and proven ability to manage confidential information. I am adept at working independently across time zones and delivering high-quality support to international clients.…I am a results-driven Virtual Assistant and Administrative Professional with over 8 years of experience supporting executives and teams in fast-paced government and service environments. I am highly skilled in remote administrative support, calendar and email management, document control, reporting, and client coordination. I am tech-savvy, detail-oriented, and reliable, with strong written communication and proven ability to manage confidential information. I am adept at working independently across time zones and delivering high-quality support to international clients.

MYLEINE ANN C. JONGCO

Copywriter, Content Creator, Graphic Designer, +2

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I am a results-driven Virtual Assistant and Administrative Professional with over 8 years of experience supporting executives and teams in fast-paced government and service environments. I am highly skilled in remote administrative support, calendar and email management, document control, reporting, and client coordination. I am tech-savvy, detail-oriented, and reliable, with strong written communication and proven ability to manage confidential information. I am adept at working independently across time zones and delivering high-quality support to international clients.…I am a results-driven Virtual Assistant and Administrative Professional with over 8 years of experience supporting executives and teams in fast-paced government and service environments. I am highly skilled in remote administrative support, calendar and email management, document control, reporting, and client coordination. I am tech-savvy, detail-oriented, and reliable, with strong written communication and proven ability to manage confidential information. I am adept at working independently across time zones and delivering high-quality support to international clients.

Available to hire

I am a results-driven Virtual Assistant and Administrative Professional with over 8 years of experience supporting executives and teams in fast-paced government and service environments.

I am highly skilled in remote administrative support, calendar and email management, document control, reporting, and client coordination. I am tech-savvy, detail-oriented, and reliable, with strong written communication and proven ability to manage confidential information. I am adept at working independently across time zones and delivering high-quality support to international clients.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Administrative Assistant at Department of Public Works and Highways – Iloilo City

September 1, 2017 - Present

Managed high-volume incoming and outgoing correspondence with 100% accuracy, ensuring timely responses and proper records management. Organized and maintained digital and physical filing systems, resulting in a 40% improvement in document retrieval efficiency. Coordinated calendars, meetings, and deadlines for supervisors and project teams, ensuring smooth daily operations. Prepared professional reports, memoranda, presentations, and official communications for internal and external stakeholders. Monitored document tracking systems and logs to ensure compliance with office and ISO procedures. Established strong working relationships with clients, contractors, and internal staff to enhance service delivery and communication.

Computer Operator at Department of Public Works and Highways – Iloilo City (Human Resource Management Unit, Job Order 2012-2017)

January 1, 2012 - January 1, 2017

Encodes, updates, and maintains personnel records, including personal data, service records, leave applications, and attendance reports. Assists in the preparation and processing of human resource documents such as appointments, promotions, step increments, and other HR-related forms. Operates and manages computer systems and HR databases to ensure accurate and timely data entry and retrieval. Prepares reports, memoranda, certifications, and other official HR documents using standard office applications. Assists in payroll preparation by encoding attendance, overtime, and leave data of personnel. Maintains organized digital and physical filing systems in compliance with HR and data privacy policies. Provides technical and clerical support to HR staff and responds to basic employee inquiries related to records and documentation. Ensures confidentiality and proper handling of sensitive personnel information.

On-the-Job Training Intern at Netopia Internet Café – Robinsons Place, Iloilo City

January 1, 2010 - January 1, 2010

Assisted clients in operating computers, printers, and scanning equipment. Guided users in internet browsing, email, and MS Office applications. Provided clerical support including encoding, typing, and document printing.