I am an Azure-certified Staff Site Reliability Engineer with hands-on experience across Azure cloud infrastructure, Microsoft 365, Entra ID, DevOps automation, observability, endpoint management, security controls, and hybrid infrastructure modernization. I am focused on building reliable, scalable solutions and reducing operational risk while improving release quality.\n\nI design and implement automation pipelines using GitHub Actions, Terraform, and Bicep, develop strong monitoring and incident response practices, and partner with stakeholders to drive technology roadmaps and resilient 운영. I am passionate about mentoring teams, documenting processes, and delivering measurable improvements in uptime and performance.

Naveed Janwari

I am an Azure-certified Staff Site Reliability Engineer with hands-on experience across Azure cloud infrastructure, Microsoft 365, Entra ID, DevOps automation, observability, endpoint management, security controls, and hybrid infrastructure modernization. I am focused on building reliable, scalable solutions and reducing operational risk while improving release quality.\n\nI design and implement automation pipelines using GitHub Actions, Terraform, and Bicep, develop strong monitoring and incident response practices, and partner with stakeholders to drive technology roadmaps and resilient 운영. I am passionate about mentoring teams, documenting processes, and delivering measurable improvements in uptime and performance.

Available to hire

I am an Azure-certified Staff Site Reliability Engineer with hands-on experience across Azure cloud infrastructure, Microsoft 365, Entra ID, DevOps automation, observability, endpoint management, security controls, and hybrid infrastructure modernization. I am focused on building reliable, scalable solutions and reducing operational risk while improving release quality.\n\nI design and implement automation pipelines using GitHub Actions, Terraform, and Bicep, develop strong monitoring and incident response practices, and partner with stakeholders to drive technology roadmaps and resilient 운영. I am passionate about mentoring teams, documenting processes, and delivering measurable improvements in uptime and performance.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate

Language

English
Fluent

Work Experience

Staff Site Reliability Engineer at HD Mutual Insurance Company
October 1, 2023 - Present
Architected enterprise network infrastructure (IPsec VPNs, next-generation firewalls, ACLs, DMZ zones) and implemented Zero Trust policies with centralized UniFi management. Owned reliability, automation, monitoring, and operational support for Azure, Microsoft 365, Entra ID, endpoint management, internal applications, networking, and hybrid infrastructure. Implemented infrastructure changes using Azure Bicep, Terraform, GitHub Actions, and CI/CD pipelines to improve deployment consistency and reduce manual configuration. Built automated test coverage for API endpoints, job schedulers, storage services, and backend integrations to strengthen release quality and reduce deployment risk. Established logging, alerting, and observability through Azure Application Insights, Azure Monitor, health checks, and dashboards. Led capacity planning and performance benchmarking; drove cloud modernization migrating legacy on-premises services to Azure. Developed automation scripts, API integrations, a
Senior System Administrator at HD Mutual Insurance Company
May 1, 2022 - October 1, 2023
Administered secure infrastructure operations across Microsoft 365, Azure, Windows Server, Linux, virtualization, endpoint systems, and business-critical platforms. Led infrastructure modernization across Azure and AWS to improve availability, cost control, scalability, and long-term operational resilience. Managed Windows Server, Active Directory, DNS, DHCP, GPO, Exchange, file services, and hybrid identity operations. Implemented Azure AD Connect and SSO capabilities to streamline identity access across cloud and on-premises environments. Implemented endpoint management and security controls using Intune, Kaseya VSA, SSPR, MFA, Windows Hello, update rings, antivirus deployment, and compliance policies. Developed automated backup solutions using shell scripting, Azure Blob Storage, and SAS key encryption for database dumps and critical applications. Helped transition IT operations from MSP-managed support to internal ownership. Migrated legacy platforms including OpenVPN to Azure VPN
Senior System Administrator at Birmingham Consulting
December 1, 2020 - March 1, 2023
Developed PowerShell and Python automation to reduce repetitive administration and improve client service delivery. Supported VMware, Hyper-V, firewalls, endpoint security, database servers, and production systems across managed client environments. Documented client standards, troubleshooting procedures, and operational runbooks to improve consistency and knowledge transfer. Partnered with client stakeholders to evaluate technology solutions, improve system performance, and resolve complex infrastructure issues.
System Administrator at SysAid
October 1, 2019 - December 1, 2020
Administered Windows and Linux servers, Active Directory, Exchange, VMware, Hyper-V, and internal business applications. Resolved infrastructure, endpoint, server, and application issues while improving operational efficiency and service reliability. Maintained MySQL database servers, supported system performance, and assisted with backup and recovery operations. Created technical documentation and internal knowledge articles to reduce repeat escalations and improve support consistency. Supported deployment automation, remote management tools, Windows provisioning, and endpoint troubleshooting. Collaborated with IT teams to assess technology needs, recommend improvements, and support infrastructure modernization.
Support Desk Technician at Northern State University – Net Services
September 1, 2017 - August 1, 2019
Provided technical support for students, faculty, and staff across desktop, server, network, and application environments. Troubleshot Windows and Linux systems, hardware, software, user access, and network connectivity issues. Supported ticket resolution, documentation, system maintenance, and customer communication in a fast-paced service environment. Assisted with network, media server, deployment, and security operations while following established IT procedures.

Education

Bachelor of Management Information Systems at Northern State University
June 1, 2017 - August 1, 2019
Associate Degree in Computer Science at Diablo Valley College
January 1, 2016 - May 1, 2017

Qualifications

Microsoft Certified: Azure Solutions Architect Expert
January 1, 2024 - July 6, 2026
Microsoft Certified: Azure Administrator Associate
January 1, 2024 - July 6, 2026
Kaseya VSA Administrator Certified
January 1, 2024 - July 6, 2026
CompTIA Security+
January 1, 2022 - July 6, 2026
Microsoft 365 Fundamentals
January 1, 2021 - July 6, 2026
Cisco CCNA Routing & Switching
January 1, 2020 - July 6, 2026
Google IT Support Professional Certificate
January 1, 2019 - July 6, 2026

Industry Experience

Professional Services, Financial Services, Software & Internet