I'm Nirman Pradhan, a CRM & Martech consultant specializing in turning data into growth. I hold a Master of Business Information Systems from Swinburne University and an MBA, and I have over four years of hands-on experience designing and implementing CRM/Martech solutions (HubSpot, Zoho, Pipedrive, D365) across finance, government, SaaS, Edtech, and eCommerce. I blend business analysis, no-code development, and web programming to create holistic systems that align sales, marketing, and customer service. Across projects for clients like Banyule Council, First Super, Shiraz Wine, Plico Energy, E2 Language, Zenva Academy, and more, I’ve led requirements gathering, data quality improvements, integrations, AI-enabled workflows, and comprehensive training. I’m passionate about helping businesses grow by unlocking the full potential of CRM and Martech stacks, and I enjoy working with cross-functional teams to deliver measurable improvements in efficiency, reporting, and customer experience.…I'm Nirman Pradhan, a CRM & Martech consultant specializing in turning data into growth. I hold a Master of Business Information Systems from Swinburne University and an MBA, and I have over four years of hands-on experience designing and implementing CRM/Martech solutions (HubSpot, Zoho, Pipedrive, D365) across finance, government, SaaS, Edtech, and eCommerce. I blend business analysis, no-code development, and web programming to create holistic systems that align sales, marketing, and customer service. Across projects for clients like Banyule Council, First Super, Shiraz Wine, Plico Energy, E2 Language, Zenva Academy, and more, I’ve led requirements gathering, data quality improvements, integrations, AI-enabled workflows, and comprehensive training. I’m passionate about helping businesses grow by unlocking the full potential of CRM and Martech stacks, and I enjoy working with cross-functional teams to deliver measurable improvements in efficiency, reporting, and customer experience.WWWW…