Hi, I’m Nicolò Trento, an Italian professional based in Tenerife (Canary Islands, Spain). I have solid experience in customer service, document management, digital processes and operational support, and I work well independently in remote settings. I pride myself on strong organization, reliability and clear communication in dynamic environments. I am seeking a 100% remote position (25–30 hours per week) in customer support, back office, digital assistance or operational coordination. I bring precision, problem-solving skills and a modern digital mindset, with hands-on experience in task coordination, structured workflows and international client relations, using a wide range of digital tools daily. I am immediately available and flexible with my schedule.

Nicolò Trento

Hi, I’m Nicolò Trento, an Italian professional based in Tenerife (Canary Islands, Spain). I have solid experience in customer service, document management, digital processes and operational support, and I work well independently in remote settings. I pride myself on strong organization, reliability and clear communication in dynamic environments. I am seeking a 100% remote position (25–30 hours per week) in customer support, back office, digital assistance or operational coordination. I bring precision, problem-solving skills and a modern digital mindset, with hands-on experience in task coordination, structured workflows and international client relations, using a wide range of digital tools daily. I am immediately available and flexible with my schedule.

Available to hire

Hi, I’m Nicolò Trento, an Italian professional based in Tenerife (Canary Islands, Spain). I have solid experience in customer service, document management, digital processes and operational support, and I work well independently in remote settings. I pride myself on strong organization, reliability and clear communication in dynamic environments.

I am seeking a 100% remote position (25–30 hours per week) in customer support, back office, digital assistance or operational coordination. I bring precision, problem-solving skills and a modern digital mindset, with hands-on experience in task coordination, structured workflows and international client relations, using a wide range of digital tools daily. I am immediately available and flexible with my schedule.

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Experience Level

Intermediate

Language

Italian
Fluent
Spanish; Castilian
Intermediate
English
Intermediate

Work Experience

Digital Real Estate Consultant at IAD España
January 1, 2024 - Present
Full management of sales processes and digital marketing; Technical and administrative property analysis; Multimedia content creation and copywriting; Operational coordination and internal/external collaborations; Management of international clients and contacts
Operations Supervisor at Coop Alleanza 3.0 (Italy)
January 1, 2015 - December 31, 2023
Department coordination with administrative responsibility; Shift planning, KPIs and team objectives; Inventory, supplier and quality control management; Leadership of teams up to 15 people; Process optimisation and issue resolution
Customer Service & Sales at Coop Alleanza 3.0 (Italy)
January 1, 2011 - December 31, 2015
Customer assistance and real-time issue resolution; Operational support across multiple departments; Task organisation and rapid problem solving

Education

Master’s Degree in Human Rights and Peace Policies at University of Padua
January 11, 2030 - December 26, 2025
Bachelor’s Degree in Political Science and International Relations at University of Padua
January 11, 2030 - December 26, 2025

Qualifications

Scientific High School Diploma
January 11, 2030 - December 26, 2025

Industry Experience

Software & Internet, Professional Services, Real Estate & Construction, Media & Entertainment