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Hello, I'm Nurzalikha, a results-driven IT professional with over five years of experience in IT support, system administration, and office management. I enjoy solving technical challenges, optimizing processes, and helping teams stay productive through clear communication and reliable IT services. I excel at managing IT infrastructure, installing and configuring hardware and software, maintaining websites and internal communications, and coordinating training materials. I'm proactive, adaptable, and eager to contribute to organizational goals through practical solutions and collaborative teamwork.…Hello, I'm Nurzalikha, a results-driven IT professional with over five years of experience in IT support, system administration, and office management. I enjoy solving technical challenges, optimizing processes, and helping teams stay productive through clear communication and reliable IT services. I excel at managing IT infrastructure, installing and configuring hardware and software, maintaining websites and internal communications, and coordinating training materials. I'm proactive, adaptable, and eager to contribute to organizational goals through practical solutions and collaborative teamwork.

NURZALIKHA BINTI AHMED

Web Developer, Programmer, Full Stack Developer, +2

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Hello, I'm Nurzalikha, a results-driven IT professional with over five years of experience in IT support, system administration, and office management. I enjoy solving technical challenges, optimizing processes, and helping teams stay productive through clear communication and reliable IT services. I excel at managing IT infrastructure, installing and configuring hardware and software, maintaining websites and internal communications, and coordinating training materials. I'm proactive, adaptable, and eager to contribute to organizational goals through practical solutions and collaborative teamwork.…Hello, I'm Nurzalikha, a results-driven IT professional with over five years of experience in IT support, system administration, and office management. I enjoy solving technical challenges, optimizing processes, and helping teams stay productive through clear communication and reliable IT services. I excel at managing IT infrastructure, installing and configuring hardware and software, maintaining websites and internal communications, and coordinating training materials. I'm proactive, adaptable, and eager to contribute to organizational goals through practical solutions and collaborative teamwork.

Available to hire

Hello, I’m Nurzalikha, a results-driven IT professional with over five years of experience in IT support, system administration, and office management. I enjoy solving technical challenges, optimizing processes, and helping teams stay productive through clear communication and reliable IT services.

I excel at managing IT infrastructure, installing and configuring hardware and software, maintaining websites and internal communications, and coordinating training materials. I’m proactive, adaptable, and eager to contribute to organizational goals through practical solutions and collaborative teamwork.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Advanced

Work Experience

IT Executive at Tourism Selangor Sdn Bhd

July 1, 2024 - July 1, 2024

Efficiently managed and resolved incoming IT support requests remotely, ensuring minimal downtime and high user satisfaction. Expertly installed and configured various hardware, software and network devices; Provided comprehensive technical support for Windows and Mac OS operating systems; Diagnosed and resolved hardware and software issues for desktops, laptops and printers; Configured and managed email accounts and domain settings; Maintained and managed the company's website; Oversaw the design and distribution of monthly company newsletters; Conducted inventories; Managed IT inventory and procurement by liaising with external vendors.

IT Executive cum Senior Administration Executive at Systematic Aviation Services Sdn Bhd

November 1, 2023 - November 1, 2023

Maintained and supported network infrastructure to ensure business continuity; Configured and managed email accounts and domain settings; Maintained and managed the company's website; Installed and configured hardware, software and network devices; Provided comprehensive technical support for Windows and Mac OS; Conducted thorough hardware and software inventories; Maintained meticulous electronic and hard copy records; Assisted the Head of Training in managing administrative functions; Ensured consistent circulation and implementation of organisational policies and procedures; Ensured all records were accurately completed, securely stored and maintained in excellent condition; Supported the development and management of training materials; Managed office supplies and equipment; Assisted in scheduling, handling correspondence and coordinating meetings; Updated and maintained databases for new students; Provided administrative support to the management team; Contributed to various ad-ho