I’m Aure PoloR, an IT Support and WordPress Developer with 5+ years in technical support, IT operations, and hands-on website maintenance. I specialize in building and maintaining WordPress sites using Elementor and custom CSS, and I’m skilled at automating workflows with Zapier, Make, and n8n to boost productivity and reliability. My goal is to reduce downtime, streamline operations, and strengthen security for clients. I enjoy collaborating with clients to transform concepts into fast, accessible web pages and scalable automations. I value clear communication, practical solutions, and delivering results that save time and costs while growing with a business.

Aure Polo R.

I’m Aure PoloR, an IT Support and WordPress Developer with 5+ years in technical support, IT operations, and hands-on website maintenance. I specialize in building and maintaining WordPress sites using Elementor and custom CSS, and I’m skilled at automating workflows with Zapier, Make, and n8n to boost productivity and reliability. My goal is to reduce downtime, streamline operations, and strengthen security for clients. I enjoy collaborating with clients to transform concepts into fast, accessible web pages and scalable automations. I value clear communication, practical solutions, and delivering results that save time and costs while growing with a business.

Available to hire

I’m Aure PoloR, an IT Support and WordPress Developer with 5+ years in technical support, IT operations, and hands-on website maintenance. I specialize in building and maintaining WordPress sites using Elementor and custom CSS, and I’m skilled at automating workflows with Zapier, Make, and n8n to boost productivity and reliability. My goal is to reduce downtime, streamline operations, and strengthen security for clients.

I enjoy collaborating with clients to transform concepts into fast, accessible web pages and scalable automations. I value clear communication, practical solutions, and delivering results that save time and costs while growing with a business.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
See more

Language

English
Fluent

Work Experience

WordPress Developer at Freelance – Remote
April 1, 2025 - Present
Specialized in front-end website design using WordPress, Elementor, and custom CSS to create modern, responsive layouts. Designed user-friendly interfaces with accessible, clean aesthetics and smooth multi-device navigation. Customized WordPress themes/templates to align with client branding, collaborated with clients to convert concepts into functional pages, and optimized website speed and UI elements. Applied on-page SEO basics (meta tags, keyword optimization, proper site structure) to boost visibility and lead generation.
AI Automation Specialist at Freelance – Remote
April 1, 2025 - Present
Designed and implemented AI-powered workflows to automate repetitive business processes, reducing human error and improving efficiency. Integrated automation tools (CRM, email, chatbots, APIs) to create end-to-end processes, analyzed workflows, and developed AI-driven strategies to improve performance and reduce costs.
Technical Support Engineer at Wordtext Systems Inc.
November 29, 2021 - March 31, 2025
Diagnosed and resolved hardware issues on printers, desktops, laptops, and display panels; delivered multi-channel customer support (phone, remote, email, chat); performed Level 1 network administration; delivered partner product enablement sessions; managed cloud VM backup and protection with Altaro; configured Microsoft 365 backup and recovery; provided end-user technical support and ensured high user satisfaction.
IT Engineer at Scancode Technology Enterprise
June 1, 2020 - August 31, 2021
Provided on-call IT support for hardware, networking, and software across multiple client sites; diagnosed and repaired desktop/laptop issues; performed Level 1 network administration; maintained print server settings; developed internal task-tracking system; prepared IT service units for deployment; installed biometric ID systems; documented weekly task reports; maintained enterprise WAN/LAN/WLAN environments; served as a generalist IT support specialist.
Technical Support Representative at Infocom Technologies
October 1, 2019 - April 30, 2020
Provided phone-based technical support to PLDT customers; diagnosed and resolved internet service issues (DSL/Fiber); guided users through troubleshooting steps; logged and escalated support tickets; collaborated with field technicians for on-site support when needed.

Education

Bachelor of Science in Information Technology at Lyceum of Alabang Muntinlupa
June 1, 2016 - March 1, 2019

Qualifications

National Certificate (NCII) in Computer System Servicing – Gold Medalist
January 11, 2030 - April 12, 2026
National Certificate (NCII) in Electronic Products Assembly and Servicing
January 11, 2030 - April 12, 2026
International Certificate Level II as Computer Technician Assistant
March 1, 2019 - March 1, 2024
Member of Royal Institute of Information Technology
March 1, 2019 - June 30, 2020
Altaro Level 100,200,300 VM Backup Training and Certification Exam
January 11, 2030 - April 12, 2026
Fortinet Certified Fundamentals in Cybersecurity
January 11, 2030 - April 12, 2026

Industry Experience

Computers & Electronics, Software & Internet, Professional Services, Media & Entertainment, Other

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
See more