I'm an IT and web development professional with solid experience in systems support, software development, and API integration. I’ve built websites, automated workflows, and connected platforms using PHP, JavaScript, and APIs like Twilio, Stripe, and Google services. I’m practical and curious by nature, always looking for better ways to make systems faster and easier to use. Whether it’s fixing technical issues, building something new, or improving how a team works, I enjoy solving problems and getting things done the right way.

Pradip Dhakal

I'm an IT and web development professional with solid experience in systems support, software development, and API integration. I’ve built websites, automated workflows, and connected platforms using PHP, JavaScript, and APIs like Twilio, Stripe, and Google services. I’m practical and curious by nature, always looking for better ways to make systems faster and easier to use. Whether it’s fixing technical issues, building something new, or improving how a team works, I enjoy solving problems and getting things done the right way.

Available to hire

I’m an IT and web development professional with solid experience in systems support, software development, and API integration. I’ve built websites, automated workflows, and connected platforms using PHP, JavaScript, and APIs like Twilio, Stripe, and Google services.

I’m practical and curious by nature, always looking for better ways to make systems faster and easier to use. Whether it’s fixing technical issues, building something new, or improving how a team works, I enjoy solving problems and getting things done the right way.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

English
Fluent
Nepali
Advanced
Hindi
Advanced
Spanish; Castilian
Intermediate

Work Experience

Lead Developer at Tap2Access
October 1, 2025 - October 1, 2025
Designed and developed the Tap2Access platform, a contactless solution linking digital profiles to NFC tags and QR codes for business, pet, and medical use. Built the architecture from the ground up with PHP, JavaScript, and MySQL, focusing on scalability and UX. Created custom WordPress plugins and APIs to automatically generate and connect user profiles to NFC tags. Built dashboards, packing slips, and reports for warehouses and clients to streamline daily operations. Designed a CSV-driven HTML catalog for offline product access; automated warehouse workflows using barcode scanning and PHP scripts for inventory updates. Improved website SEO, branding, and digital presence while assisting with tech needs and hardware upgrades.
Lead Developer (Full-Stack) at Sydney Global Psychics TV
May 1, 2025 - November 9, 2025
Work on a fully custom PHP-based platform built on WordPress for live psychic reading services. Built an IVR and call-management system with Twilio APIs, enabling callers to connect with readers and process payments over the phone. Integrated Stripe for seamless payments linked to the IVR and online orders. Developed a booking and event platform for readers to create and manage workshops with automated reminders. Implemented a video module using Video Ninja API for live sessions; connected Twilio, Stripe, and Google Calendar for scheduling and billing. Maintained system stability and performance with PHP, JavaScript, and AJAX; provided ongoing troubleshooting and support for live and back-end systems.
IT Support Analyst & Web Developer at NSW Global Psychic TV
May 1, 2025 - Present
Developed and supported integrated IVR/call management system using Twilio APIs. Enabled live phone top-ups, automated data capture, call forwarding, and messaging workflow. Ensured seamless communication operations through proactive troubleshooting and maintenance.
IT Support & Web Developer at NSW Global Psychics TV
May 1, 2025 - Present
Developed and supported integrated IVR/call management system using Twilio APIs. Enabled live phone top-ups, automated data capture, call forwarding, and messaging workflows. Ensured seamless communication operations through proactive troubleshooting and maintenance.
Web Developer / WooCommerce Developer at Austimpex (Smoke Accessories Suppliers)
January 1, 2024 - November 9, 2025
Managed a multi-store WooCommerce system connecting three retail websites under one central wholesale inventory. Built REST API integration to sync stock levels, orders, and products in real time. Implemented role-based pricing, dynamic discounts, and variations for retail and wholesale tiers. Created dashboards, packing slips, and reports for warehouses and clients to streamline daily operations. Designed a CSV-powered HTML catalog for offline access and automated warehouse workflows using barcode scanning and PHP scripts for inventory updates. Improved SEO, branding, and digital presence; assisted with hardware upgrades to boost warehouse efficiency.
IT Support Analyst & Web Developer
January 1, 2024 - Present
Maintained and enhanced WordPress/WooCommerce platforms, including multi-vendor eCommerce systems. Automated warehouse and inventory workflows using Python scripts and REST APIs. Designed custom features (e.g., NFC profile, booking calendar) to improve user experience and internal operations. Streamlined SEO tracking and sales reporting using SQL and Microsoft Excel.
IT Support Analyst | Web Developer at Austimpex
January 1, 2024 - Present
Maintained and enhanced WordPress/WooCommerce platforms, including multi-vendor eCommerce systems. Automated warehouse and inventory workflows using Python scripts and REST APIs. Designed custom features (e.g., NFC profile, booking calendar) to improve user experience and internal operations. Streamlined SEO tracking and sales reporting using SQL and Microsoft Excel.

Education

Bachelor of Science (Honours) in Computing at Coventry University
January 1, 2020 - February 1, 2023
Master of Information Technology (Specialization in Analytics) at Kaplan Business School
October 1, 2023 - October 1, 2025
Bachelor of Science (Honours) in Computing at London Covenant University
January 1, 2020 - February 1, 2023
Master of Information Technology (Specialization in Analytics) at Sydney Kaplan Business School
October 1, 2023 - October 1, 2025
Bachelor of Science (Honours) in Computing at London Coventry University
March 1, 2019 - February 1, 2023
Master of Information Technology (Specialisation in Analytics) at Sydney Kaplan Business School
October 1, 2023 - October 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Professional Services