FeverUp: Event Manager - Colchester (Freelance)

Project Manager is needed in Colchester, United Kingdom.

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Client: FeverUp

Location: Colchester, United Kingdom

Contract: Freelance

Job DescriptionCompany Overview

Hi, we’re Fever. We’re excited you are checking out this job offer. We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment. How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience. Sounds amazing, right?

About Candlelight

Candlelight concerts are a unique musical and sensory experience created by the beautiful ambience of candlelight. Our concerts highlight talent from upcoming artists to professional musicians and allow you to enjoy some of the most famous works of classical music in a completely new way and in various, spectacular locations. Candlelight is now expanding beyond classical music into other genres that fit well within the experience such as jazz, soul, flamenco, opera, and more!

Job Details

We are seeking Event Managers to join our on-site events team to assist and manage Fever Originals’ flagship experience, Candlelight. This position is freelance and with flexible hours varying month to month dependent on availability, which may be extended and lead to other Fever Originals event work or permanent opportunities in the future. Please note: Due to the nature of this role, candidates will need to travel often to manage the events and ideally be local to the area.

Responsibilities

• Managing scheduled event timings as the main POC, provided by Lead City Coordinator
• Implementing new or amended production details, company policies and procedures
• Liaising with Artists and Suppliers onsite
• Dealing with customer queries and complaints
• Creating Event Reports and Incident Report forms
• Encouraging high performance and implementing improvements within your team
• Providing photographs and feedback after each event to your Coordinator
• Representing both the Fever and Candlelight brand fully through professional communication and management; acting as the main customer service representative at every event

Requirements

• Keen interest and passion in live music and delivering events
• 1+ year event management experience
• Exceptional customer service skills
• Experience in leading a team of staff onsite
• Strong problem-solving skills
• Works well in a high-pressure environment
• Knowledge on AV and PA systems (desirable)