The Social Station: Social Media Customer Support Representative WEEKEND SHIFT Part Time

Social Media Freelancer is needed in Allentown, United States.

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Client: The Social Station

Location: Allentown, PA

Contract: Part-time

About the Company:

The Social Station is a tech company located in The Lehigh Valley. Join our team as a Social Media Customer Support Representative and gain valuable job experience that will boost your resume!

Job Details:

We are currently hiring for weekend part-time Social Media Customer Support Representatives. The initial hours will be 8-16 hours per week, with the potential for more hours as you grow in the role and our organization expands. Exceptional performance may also lead to weekday shifts.

As a Social Media Customer Support Representative, you will be a vital part of our Social Management Team. You should have a passion for social media and possess creativity and energy. Your responsibilities will include:

• Responding to reviews on sites like Yelp and Google
• Handling social media actions on platforms such as Facebook, Twitter, and Instagram
• Crafting unique and personalized responses for each interaction
• Updating clients on progress by monitoring and reporting social interactions
• Contributing to a results-driven atmosphere and maintaining situational awareness for all clients
• Implementing client and team feedback effectively
• Other responsibilities that may arise in a fast-moving startup environment

Requirements:

• Phenomenal communication skills and exceptional writing ability
• A high level of creativity
• Proven success in a deadline and detail-oriented atmosphere
• A passion for supporting local businesses
• Interest in online communication channels such as social media and customer review sites
• Desire to work in a fast-paced startup environment
• Excellent work ethic and “get things done” attitude
• Steadfast principles and strong character

Pay:

$13.00 - $15.00 per hour