Capital One: Principal Associate - UX/UI Designer (PT)

UX Designer is needed in McLean, United States.

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Client: Capital One

Location: McLean, United States

Contract: Part Time

The Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity, and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.

We are currently seeking a UX/UI Designer to join our team. We are passionate about advocating for user needs and delivering innovative, world-class products that redefine our customers’ day-to-day financial activities.

What You’ll Do:

• Collaboration & Connection
• Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experience
• Advocating for the customer through human-centered design methods, including: discovery, research, ideation, whiteboard sessions, and user testing
• Supporting design-led workshops to engage and build alignment across different partners and teams
• Proactively offering recommendations and solutions by championing prioritization of design-centered product enhancements grounded in research and analysis
• Connecting with design community peers in service of learning, sharing, and teaching
• Working with partners and teams across various geographies
• Embracing and advocating for an experience mindset - this is as important to the work as the results
• Discovery & Delivery
• Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunities
• Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams
• Participating in end-to-end product design by:
• Working with researchers and service designers to understand customer needs and define opportunities through usability and empathy studies
• Framing problems, determining insights, and defining visual designs to serve customer needs
• Creating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes
• Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines
• Supporting effective storytelling and presentation of visual concepts to various stakeholders
• Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues

Basic Qualifications

• At least 4 years of experience with UX and UI design

Preferred Qualifications

• Experience designing for technical ecosystems, internal platforms, and/or associate experiences
• Comfortable working with Product, Tech, Business, and Data partners
• Familiarity with design and prototyping tools, such as: Figma, Sketch, and/or Adobe Product Suite
• Familiarity with working and contributing to an established design system

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed-upon number of hours to be regularly worked.

• New York City (Hybrid On-Site): $131,400 - $150,000 for Pr. Associate, Design
• San Francisco, California (Hybrid On-Site): $139,200 - $158,900 for Pr. Associate, Design