Royal Botanic Gardens Kew - User Experience Designer

UX Designer is needed in London, United Kingdom.

Client: Royal Botanic Gardens Kew

Location: London, United Kingdom

Contract: Full Time, Other

Job Description:

We’re looking for a skilled and experienced User Experience (UX) Designer to take responsibility for the UX of Kew’s Digital Products. These products include websites, digital screens, portals and apps – with a mix of commercial and non-commercial objectives.

Alongside our live products, there are several projects in development across Kew that this role would support and contribute towards. The largest of these projects is the development of a single basket e-commerce platform. The UX Designer role will take responsibility for the UX elements of this project with immediate focus.

Requirements:

Some of the main responsibilities/skills of this role are:

• User Journey Mapping/Process Mapping
• Data analysis
• Research and user testing
• Conversion Rate Optimization
• Wireframing and prototyping
• Supporting the Digital Design team and external partners to create, test, launch and optimize developments
• Stakeholder engagement and collaboration
• Project/task management
• Designing for complex, omni-channel Customer Journeys

Benefits:

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

Location:

London, London (region), TW9 3AE

About the job:

The UX Designer is responsible for ensuring that the user is represented throughout the design and development process at Kew, from initial conception through to delivery, and into ongoing iterative improvement. They will take a research-driven approach to determine user needs, and then develop and test wireframes and designs that balance user needs, technical constraints and business goals.

Apply and Further Information:

If you are interested in this position, please submit your application via the Kew Gardens website.

Additional Information:

• Salary: £43,123 - £50,059 per annum, depending on skills and experience
• Job grade: Senior Executive Officer, Band E
• Contract type: Fixed term, 12 months
• Business area: RBGK - Marketing and Commercial
• Type of role: Digital
• Working pattern: Full-time
• Number of jobs available: 1
• Security: Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks.
• Nationality requirements: This job is open to UK nationals, nationals of the Republic of Ireland, nationals of Commonwealth countries who have the right to work in the UK, nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS), nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the EUSS, individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service.
• Working for the Civil Service: The Civil Service Code sets out the standards of behaviour expected of civil servants. The Civil Service embraces diversity and promotes equal opportunities. As such, they run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.