Netcompany - Senior Content Designer

Content Designer is needed in Birmingham, United Kingdom.

Client: Netcompany

Location: Birmingham, United Kingdom

Contract: Full-time

Job Description

As a Content Designer at Netcompany, you will be involved in delivering high-profile digital products and services for some of the UK’s largest companies and Public Sector organisations. You will leverage market-leading technologies and span user, technical, and business operations to build solutions that meet user needs, provide business impact, and benefit society. You will be joining a growing Product and User Centred Design practice at an exciting time, contributing to developing Netcompany’s Centres of Excellence and service offerings, supporting business development and client engagement.

Key Responsibilities

• Experience working to GDS or equivalent standards in the UK Public sector

• Understanding user and business needs including supporting and participating in user research

• Creating content and developing content strategies to help digital services meet user needs and business objectives, ensuring a clear, joined-up customer journey

• Monitoring and improving content based on user feedback, research, and data

• Collaborating with subject matter experts, stakeholders, and partners to deliver clear and relevant content

• Ensuring all content assets are user-focused, accurate, optimized for search, and adhere to relevant design, style, and brand guidelines

• Delivering the Scrum framework while working with a large media organization, using technologies such as Angular 7+, Microservices Design, Micro UIs, and Kubernetes AWS

• Developing a new mobile and web application in collaboration with one of the largest Facilities Management companies in the UK

• Utilizing Artificial Intelligence to estimate baggage arrivals at Copenhagen Airport to enhance customer satisfaction and retail revenue

Requirements

Essential:

• Experience working to GDS or equivalent standards in the UK Public sector

• Proven track record developing content to meet user needs for digital services

• Excellent writing skills and attention to detail

• Experience designing and developing workable content prototypes

• Experience working collaboratively in fast-paced agile teams, including developing and testing workable content prototypes

• Ability to provide simple, clear content to communicate complex issues