BLUE OCEAN MANAGEMENT TRAINING & CONSULTANCIES - Senior Zoho Developer

Developer is needed in Noida, India.

Client: BLUE OCEAN MANAGEMENT TRAINING & CONSULTANCIES

Location: Noida, UP, in

Contract: Freelance

Job Description

We are looking to hire a Zoho Developer who has at least 5 years of experience implementing Zoho products. They should have hands-on experience in customising and implementing Zoho Applications such as Zoho CRM, Books, Analytics, Backstage, Recruit, Campaigns, Social, Marketing apps, and Creator.

In addition to the above applications, it will be an added advantage to have customisation and implementation experience with Zoho Desk, Expense, Forms, Projects, Sign, Inventory, and Contracts.

Key Responsibilities

• Implementation, customization, and administration of Zoho One Suite of applications.
• Develop and maintain custom features, widgets, and functionalities to support business requirements.
• Integrate Zoho applications with third-party systems using APIs.
• Troubleshoot and resolve issues related to Zoho applications.
• Work with the support team to resolve any reported issues, track issues, and provide periodic updates.
• Support to complete projects independently and successfully.
• Use various strategies and tools to provide effective solutions to end user concerns.
• Promptly follow up on support requests and end user feedback.
• Create and maintain documentation for processes, configurations, and customizations.
• Provide training and support to end-users.
• Create reports and dashboards in Zoho Analytics.

Requirements

• Minimum 5 years of experience in implementing Zoho products.
• Good communication and interpersonal skills are required.
• Experience in Deluge Scripting, API Integration with Zoho apps, JavaScript, HTML, CSS, ReactJS, PHP, SQL, and Zoho Widget programming.
• Experience in Zoho CRM, Zoho Books, Zoho Creator, Zoho Flow, Zoho Analytics, Zoho Desk, and Zoho Marketing apps.
• Certifications: Zoho CRM and/or Creator (Highly Preferable).
• Strong problem-solving skills and attention to detail.
• Master of Computer Applications or BS degree in Information Technology, Computer Science, or relevant field.
• Familiar with remote desktop applications and help desk software.
• Ability to deal with multiple requests without being overwhelmed.
• Ability to remain professional under pressure.
• Superb work ethic and a growth mindset.

Additional Information

This role may involve interaction with the support team and regular updates on issues, as well as providing training to end-users. The ideal candidate should be able to approach problems with a strong work ethic and adaptability to a fast-paced environment.