SINGULART - Artist Success Representative (French speaker, Internship)

Artist is needed in Paris, France.

Client: SINGULART

Location: Paris, Ile-de-France, FR

Contract: Full-time

Job Description

As an Artist Success Representative, your primary responsibilities will include:

• Retention Sales: Effectively pitch Singulart’s paid subscription plans, addressing artists’ questions and objections to secure their commitment. Match artists with the plan that best fits their needs and career stage.
• Outreach and Engagement: Develop personalized approaches to connect with disengaged artists through emails and calls.
• Share strategic feedback: Gather and communicate insights about artists’ needs, market trends, and competitive offerings to enhance the platform and its services.
• Skill Development: Continuously refine sales techniques and product knowledge to improve conversion rates and customer satisfaction.

Requirements

• French speaker (for the core missions). Another language is a big plus.
• Fluency in English (our working language).
• First experience in online/phone sales.
• Excellent communication skills (spoken and written).
• Sales Mindset: You’re not afraid to pitch and close—always with the artist’s success in mind.
• People-First Approach: You know how to build trust over the phone and via email, balancing confidence with empathy.
• Organizational Skills: You excel at managing follow-ups and keeping track of multiple artist interactions.
• Problem-Solving Skills: When challenges arise, you’re quick to find solutions and keep the conversation moving forward.
• Self-Starter with Team Spirit: You’re proactive and capable of working independently, but you also thrive in collaborative environments.
• Tech Savvy: Familiarity with CRM tools and email outreach platforms is a big plus.
• No knowledge in art required.

Additional Information

• Why this role is exciting:
• High conversion rates: Enjoy the opportunity to renew multiple subscriptions daily with ease.
• Meritocratic rewards: Benefit from short sales cycles where your efforts translate quickly into tangible results and recognition.
• Generous incentives: Achievements are celebrated with significant rewards, including uncapped bonuses.
• Collaborative mentorship: Work alongside an experienced Head of Customer Success who will support and guide your growth.

Interview Process

• 5 min phone exchange with the Head of Customer Success.
• 30 min Case Study with the Head of Customer Success.
• 20 min exchange with the Director of Singulart SAAS.