Customer serviceUrgent
We are seeking a friendly, patient, and solution-oriented Customer Care Representative to support our customers by phone, email, and live chat. You will respond to questions and concerns promptly, resolve technical, account, return, and exchange issues, and ensure a positive customer experience.
You will accurately document customer interactions and resolutions in our CRM system, maintain up-to-date product and policy knowledge, escalate complex cases when needed, and share recurring customer feedback with our product and operations teams. This is a remote, part-time contract role for Realtek Consulting.
Budget range:
Simple project
About the client
Realtek is a global professional software development company that offers HR & Manpower Consulting Services, enterprise solutions, products, and services to all types and sizes of businesses across various industry verticals. We specialize in cloud services, mobility, DevOps, quality (engineering/assurance), and next-gen testing, infrastructure management services (IMS), and talent management solutions.
- Hiring as
- For a client
- Hiring stage
- Ready to make a paid hire
- Work type
- Part-time position (Contract)
- Experience level
- Junior
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