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Hi, I’m Raghav Jajodia. I’m a Staff Software Engineer with 9+ years of experience designing and scaling cloud-native microservices for SaaS platforms that serve millions of users. I specialize in building secure, highly available systems and delivering performance improvements while reducing costs. I enjoy tackling complex engineering challenges, mentoring teammates, and driving technical roadmaps that accelerate business outcomes. I’ve led cross-functional initiatives that integrate AI/ML capabilities, implemented event-driven architectures, and shipped high-impact features across multiple engineering teams. I’m passionate about crafting scalable solutions, optimizing latency, and enabling teams to ship value faster while maintaining strong reliability and security postures.…Hi, I’m Raghav Jajodia. I’m a Staff Software Engineer with 9+ years of experience designing and scaling cloud-native microservices for SaaS platforms that serve millions of users. I specialize in building secure, highly available systems and delivering performance improvements while reducing costs. I enjoy tackling complex engineering challenges, mentoring teammates, and driving technical roadmaps that accelerate business outcomes. I’ve led cross-functional initiatives that integrate AI/ML capabilities, implemented event-driven architectures, and shipped high-impact features across multiple engineering teams. I’m passionate about crafting scalable solutions, optimizing latency, and enabling teams to ship value faster while maintaining strong reliability and security postures.

Raghav Jajodia

Full Stack Developer, Back-End Developer, AI Engineer

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Hi, I’m Raghav Jajodia. I’m a Staff Software Engineer with 9+ years of experience designing and scaling cloud-native microservices for SaaS platforms that serve millions of users. I specialize in building secure, highly available systems and delivering performance improvements while reducing costs. I enjoy tackling complex engineering challenges, mentoring teammates, and driving technical roadmaps that accelerate business outcomes. I’ve led cross-functional initiatives that integrate AI/ML capabilities, implemented event-driven architectures, and shipped high-impact features across multiple engineering teams. I’m passionate about crafting scalable solutions, optimizing latency, and enabling teams to ship value faster while maintaining strong reliability and security postures.…Hi, I’m Raghav Jajodia. I’m a Staff Software Engineer with 9+ years of experience designing and scaling cloud-native microservices for SaaS platforms that serve millions of users. I specialize in building secure, highly available systems and delivering performance improvements while reducing costs. I enjoy tackling complex engineering challenges, mentoring teammates, and driving technical roadmaps that accelerate business outcomes. I’ve led cross-functional initiatives that integrate AI/ML capabilities, implemented event-driven architectures, and shipped high-impact features across multiple engineering teams. I’m passionate about crafting scalable solutions, optimizing latency, and enabling teams to ship value faster while maintaining strong reliability and security postures.

Available to hire

Hi, I’m Raghav Jajodia. I’m a Staff Software Engineer with 9+ years of experience designing and scaling cloud-native microservices for SaaS platforms that serve millions of users. I specialize in building secure, highly available systems and delivering performance improvements while reducing costs. I enjoy tackling complex engineering challenges, mentoring teammates, and driving technical roadmaps that accelerate business outcomes.

I’ve led cross-functional initiatives that integrate AI/ML capabilities, implemented event-driven architectures, and shipped high-impact features across multiple engineering teams. I’m passionate about crafting scalable solutions, optimizing latency, and enabling teams to ship value faster while maintaining strong reliability and security postures.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Staff Software Engineer at KnowBe4

May 1, 2023 - Present

Architected serverless microservices for Security Coach and AI-driven products, supporting 10M+ monthly API requests with 99.95% uptime, while reducing infrastructure costs by $40K annually via Lambda optimization and auto-scaling strategies. Led engineering initiatives across 12+ engineers to deliver KSAT and RiskScore features, contributing to 25% YoY growth through strategic feature prioritization and roadmap delivery. Achieved 60% API latency reduction (p95 2.5s to 1s) through refactoring, DB query optimization, and ElastiCache implementation, improving user retention for 50K+ daily active users. Integrated LLM and VectorDB capabilities using AWS Bedrock and PG Vector to enable AI-powered training recommendations, increasing training completion rate by 30%.

Software Engineer II at EPAM Systems

July 1, 2020 - December 31, 2022

Designed and implemented Marcus Consumer Banking Platform for US deposits vertical, processing $500M+ in daily transactions with zero downtime during peak periods, serving 2M+ active customers. Delivered event-driven ACH (ODFI/RDFI) and Wire transfer workflows using Kafka, handling 100K+ daily transactions with sub-second processing latency and PCI-DSS compliance. Spearheaded Overdraft Protection and Agent Exception Review features, contributing to a 40% increase in customer satisfaction and reducing support ticket volume by 25%. Mentored 3 junior engineers on distributed systems best practices, code reviews, and architectural decision-making, with 2 promoted to mid-level roles.

Software Engineer II at Synup

May 1, 2019 - June 30, 2020

Architected multi-tenant SaaS platform features serving 5,000+ enterprise customers across 150+ countries, achieving 99.9% uptime and supporting 20M+ monthly API calls. Optimized GraphQL query performance by 70% via data loader implementation and DB indexing, reducing average response time from 3s to 900ms. Implemented Neo4j graph database for location-relational mapping, enabling real-time reputation insights and contributing to a 35% increase in customer retention. Technologies included Java, Python, React.js, GraphQL, PostgreSQL, Redis, Elasticsearch, Docker, Kubernetes, AWS.

Software Engineer I at Per pule (acquired by Amazon)

September 1, 2017 - April 30, 2019

Architected and scaled subscription and self-checkout applications for India’s largest hypermarkets (Future Group, Big Bazaar), processing 50K+ daily transactions across 200+ retail locations. Built real-time inventory synchronization using Kafka, reducing stock discrepancies by 80% and improving checkout accuracy from 92% to 99.5%. Played a pivotal role in product development that contributed to Amazon’s acquisition in 2019, delivering features two weeks ahead of schedule for six consecutive quarters.

Co-Founder at Univ Inks

May 1, 2015 - May 31, 2016

Launched an EdTech SaaS platform achieving 500+ signups in the first week and growing to 3,000+ active users within 3 months, generating initial revenue via ads. Led full-stack architecture and implementation, recognized as Semi-Finalist at EurekA 2015 (IIT Bombay). Built scalable backend serving 50K+ monthly page views using serverless architecture, reducing operational costs by 60% compared to traditional EC2 hosting.