Managing the testing team and reporting to the team manager. Functional testing of web-based applications in Agile and SCRUM environments. Testing the payment processing system and billing information. Reporting, tracking, and resolution of solution defects. Extensively working with ElasticPath Commerce Manager Application in a large production ecommerce environment. Involved in test automation using Java. Utilizing bug tracking tools (JIRA, Remedy) and coordinating issues across teams. Validating data through SQL queries and ensuring data integrity across create, read, update, and delete operations. Documenting QA phases and ensuring closure. Conducting manual testing, regression testing, UAT, and end-to-end testing. Working with CMS (Interwoven TeamSite) and testing various payment cards (VISA, MasterCard, American Express). Recommending process and tool improvements to boost team productivity. Collaborating with global teams and supporting off-hours communication.

Test Analyst at Citi Bank

September 1, 2013 - December 1, 2014

Preparing test cases; testing the loans application; performing regression testing using QTP; defect investigation and reporting with proper severity levels. Developing full test suites including test planning and test scripts. Reviewing requirements and designing test cases. Backend validation through SQL queries and triggers to verify data integrity.