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I am Ravindu Dassanayake, an AI Engineer with a strong track record of building and integrating AI-driven systems that leverage machine learning, voice data, and backend APIs to enable intelligent automation. I enjoy turning complex data into real-time decisioning and scalable solutions that improve operational efficiency and strategic decision-making. I collaborate across data engineering, software development, and product teams, with hands-on experience on AWS and Azure, and a passion for applying AI to telecom, technology, and enterprise contexts. I value clear communication, cross-functional teamwork, and delivering reliable, ethical AI that users can trust.…I am Ravindu Dassanayake, an AI Engineer with a strong track record of building and integrating AI-driven systems that leverage machine learning, voice data, and backend APIs to enable intelligent automation. I enjoy turning complex data into real-time decisioning and scalable solutions that improve operational efficiency and strategic decision-making. I collaborate across data engineering, software development, and product teams, with hands-on experience on AWS and Azure, and a passion for applying AI to telecom, technology, and enterprise contexts. I value clear communication, cross-functional teamwork, and delivering reliable, ethical AI that users can trust.

Ravindu Dassanayake

AI Engineer, Data Scientist, Full Stack Developer, +1

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I am Ravindu Dassanayake, an AI Engineer with a strong track record of building and integrating AI-driven systems that leverage machine learning, voice data, and backend APIs to enable intelligent automation. I enjoy turning complex data into real-time decisioning and scalable solutions that improve operational efficiency and strategic decision-making. I collaborate across data engineering, software development, and product teams, with hands-on experience on AWS and Azure, and a passion for applying AI to telecom, technology, and enterprise contexts. I value clear communication, cross-functional teamwork, and delivering reliable, ethical AI that users can trust.…I am Ravindu Dassanayake, an AI Engineer with a strong track record of building and integrating AI-driven systems that leverage machine learning, voice data, and backend APIs to enable intelligent automation. I enjoy turning complex data into real-time decisioning and scalable solutions that improve operational efficiency and strategic decision-making. I collaborate across data engineering, software development, and product teams, with hands-on experience on AWS and Azure, and a passion for applying AI to telecom, technology, and enterprise contexts. I value clear communication, cross-functional teamwork, and delivering reliable, ethical AI that users can trust.

Available to hire

I am Ravindu Dassanayake, an AI Engineer with a strong track record of building and integrating AI-driven systems that leverage machine learning, voice data, and backend APIs to enable intelligent automation. I enjoy turning complex data into real-time decisioning and scalable solutions that improve operational efficiency and strategic decision-making.

I collaborate across data engineering, software development, and product teams, with hands-on experience on AWS and Azure, and a passion for applying AI to telecom, technology, and enterprise contexts. I value clear communication, cross-functional teamwork, and delivering reliable, ethical AI that users can trust.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Data Engineer at Accorn AI

January 1, 2025 - Present

Designed and deployed scalable AI/ML pipelines for real-time lead scoring and decision automation, leveraging voice transcripts and CRM data to improve lead qualification accuracy and response times. Implemented production-grade ML models from structured and unstructured data, including transcripts and CRM inputs. Implemented feature engineering, training, and validation workflows to enhance model performance and long-term reliability. Integrated AI services into backend APIs to enable intelligent real-time workflows. Architected and maintained AWS-based data pipelines for secure, high-volume data ingestion, transformation, and storage. Designed analytics-ready schemas and data models to facilitate reporting and experimentation.

Software Support Engineer at Quber Pty Ltd

February 1, 2024 - August 1, 2024

Developed and enhanced a voice-enabled AI assistant for customer support automation using Vapi.ai, improving response efficiency and user experience. Integrated external APIs for scheduling and calendar management, optimizing service workflows and operational delivery. Designed and refined conversational workflows that reduced manual handling and improved support efficiency. Collaborated with developers and business teams to refine processes and enhance user experience.

Product Development Engineer at Dialog Axiata PLC

May 1, 2020 - April 1, 2022

Built a predictive machine learning model to improve resource allocation, reducing network congestion by 7% across a user base of 14+ million customers. Optimized AWS resources, streamlining deployments to boost scalability and operational efficiency. Developed geolocation-based complaint resolution system, integrating front-end web portals with backend geo-services via RESTful APIs.