Available to hire
Having worked in IT testing for the past 8 years plus. I thrive in fast-paced environments and have a proven track record of resolving complex issues efficiently and effectively. I am highly skilled in using various testing tools and software, and I am confident in my problem-solving ability to work on defect tracking.
Have strong interest in Twine QA Web application Testing. I am confident that my skills, experience, and passion for Analyst make me an excellent fit for this role. I would welcome the opportunity to discuss how my qualifications align with your needs in more detail. Thank you for considering my application
Skills
Language
English
Fluent
Work Experience
Test Data Management Lead at USAA
November 1, 2020 - December 1, 2023Led Test Data Management to create 30k+ data records per week for Auto, Property, Flood, and umbrella policies; supported development, performance, regression testing, and MSR PROD training environments; coordinated offshore/nearshore/onshore teams and stakeholders; managed data generation requests and data quality.
QA Analyst at JC Penney
January 1, 2016 - December 1, 2019QA Analyst for Home Services/EPIC system: manual and integration testing; supported automation efforts, maintained test cases in QC, and collaborated with development teams to improve automation scripts; worked with vendors.
Test Lead at Citibank
July 1, 2011 - March 1, 2014Senior tester/lead for ACACS Collection System for Retail accounts; defined testing strategy, managed 8 testers (onshore/offshore), supported UAT and retesting, created test plans and SQL data validations; mentored team.
Search Engine Quality Analyst at Leap Force Inc
March 1, 2010 - July 1, 2011QA tester for Google search results, ensuring quality and compliance of results; created test plans, executed manual tests and provided feedback on experimental results; documented test cases.
Quality Analyst at IBM UNIX Gamma Shares Services Pvt Ltd
February 1, 1999 - February 1, 2000QA analyst testing clearance stocks/software; created test plans and test scenarios; performed production validation and releases testing; maintained test assets.
QA Analyst at USAA
November 1, 2020 - December 31, 2023Executed manual and automated testing for Salesforce-integrated Auto and Property Insurance systems; designed and executed test cases for UI flows, backend validation, and mainframe data interactions. Logged and triaged defects in Jira; ensured traceability across requirements, user stories, and test results. Collaborated with cross-functional teams to ensure end-to-end coverage and contributed to QA process improvements, release validation, and test reporting. Assisted in test data creation to simulate complex insurance scenarios for integration and UAT cycles.
QA Analyst at USAA
July 1, 2024 - March 31, 2025Continued manual and automated testing for Salesforce-integrated systems; enhanced test coverage across UI, backend, and integration points; supported release validation and test reporting; collaborated with developers, product managers, and offshore QA teams.
Education
Qualifications
Bachelor of Science
January 11, 2030 - December 18, 2025Diploma in Business Management (DBM)
January 11, 2030 - December 18, 2025CERTIFIED Scrum Master
January 11, 2030 - December 18, 2025Mercury Testing Tool (QTP/QC)
January 11, 2030 - December 18, 2025Java Developer Training by Sun
January 11, 2030 - December 18, 2025GEBBS Oracle Specialist Program
January 11, 2030 - December 18, 2025Bachelor of Science
January 11, 2030 - December 24, 2025Diploma in Business Management (DBM)
January 11, 2030 - December 24, 2025Certified Scrum Master (Certificate ID: 000590731)
January 11, 2030 - December 24, 2025Mercury Testing Tool (QTP/QC)
January 11, 2030 - December 24, 2025Java Developer Training – Sun Microsystems
January 11, 2030 - December 24, 2025GEBBS Oracle Specialist Program
January 11, 2030 - December 24, 2025Industry Experience
Financial Services, Software & Internet, Professional Services, Retail
Skills
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