Delivered bull skull logo/banner; Created SVG logo from previous design; Hand-drawn skull from real-life reference; Ensured branding consistency; Provided digital copies and variants; Frequent client communication.

User Transition Team Lead at TEKsystems Global Services

June 30, 2024 - February 28, 2025

Ensured technicians were informed and aware of scheduled training and travel; Administrative needs of subordinate technicians; Conducted site surveys for future projects; Acted as liaison between technician and leadership; Conducted presentations and Q&A meetings with stakeholders and customers in the US and Japan; Coordinated planning and movement of equipment with 3rd party teams; Counseled technicians on actions and inactions; Tracked personnel while assigned to other programs.

Graphic Designer (Main Institution Logo) at Indigenous School Medicine

January 1, 2024 - December 31, 2024

Created logo, letterhead and brochure templates; Refined drafts based on notes from board; Delivered multiple versions and final product; Maintained brand alignment and cultural significance.

Illustrator at My Little Light

January 1, 2024 - December 31, 2024

Provided storyboards, sketches and color palettes; Researched and crafted characters based on multicultural regions; Used Clip Studio Paint, Adobe Express and Procreate for illustrations and formatting.

Graphic Designer (Book Cover and Shirts) at Beyond Surviving: Living to Thrive

January 1, 2021 - December 31, 2021

Hand-drew book cover calligraphy; Provided multiple shirt design variants; Formatted templates for various shirt colors and sizes; Color matching and digital adjustments.

System Administrator at Information Systems Solutions

December 1, 2018 - July 1, 2024

Maintained 240+ virtual machines across 7 enclaves; Windows Server hardening; Backups and replication; Trained and led 3 technicians; Led patch testing; Replaced legacy printer/file share server; Remote Desktop, STIG compliance, disaster recovery; Technical documentation and change management; Hardware and software troubleshooting.

NNPI Field Services Lead at Perspecta/Enterprise Services

August 1, 2017 - December 1, 2018

Supported over 300 end users and systems within a high-visibility operations environment; Led inventory and system recovery efforts during patch failures; Performed hardware diagnosis, repair and replacement; Troubleshot Windows 10; Managed Active Directory; Used ticketing; Conducted deskside visits; Coordinated with local vendors; CAC reader maintenance.

Troops to Techs Intern at 30th Network Enterprise Center

May 1, 2015 - July 1, 2015

Trained in enterprise IT administration; Oversaw use, updating and installation of Windows-based systems; Patch management with SCCM for VIP users; Self-directed work; Followed RCCP guidelines.

Signal Specialist at U.S. Army Pacific Kandahar Airfield

January 1, 2012 - December 31, 2012

Maintained Harris EMBITR systems; Administered unclassified, classified and NATO networks; Serviced 220+ tactical and strategic computer systems; Provided customer service in high-tension environments; Coordinated joint cyber operations with foreign nations.

Information Management Official at 25th Aviation Brigade Headquarters

May 1, 2011 - July 1, 2017

System and share drive administration; Cyber security enforcement and incident handling; Customer service; Briefed personnel from supervisors to operation managers; Served as Alternate Lead Brigade Level Administrator; Worked with foreign nationals and other government agencies; Managed classified information and items.