A leader in training development with a focus on instructional design, with 30 years of consulting experience, who is innovative and devotedly takes on challenges. I have been assigned roles from all aspects of training from implementation support to training project manager. I am organized and enthusiastic and have a levelheaded approach to a task, which is a reflection of my persona.
As an instructional designer I have:
• Participated in the role validation analysis to determine training
• Assisted in workflow design and system build in building, testing and maintaining training environment
• Created application training materials and curriculum
• Performed classroom and remote training (using Microsoft Teams) for end-users
• Facilitated and performed credential training (train-the-trainer) for staff and new trainers
• Created master training schedule (1500+ classes) for all clinical credential trainers
• Managed Course Enrollment, Class Attendance and Class Rosters
• Managed Training Task assignments and Help Desk incidents using ServiceNow
Experience Level
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Industry Experience
Created Lesson Plans for Wound Care, Healthy Planet, Patient Experience, Pharmacotherapy Clinic
Created Upgrade Training
Conducted Train-the Trainer for Credential Trainers
Created/Updated/Revised training environment
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