Riesa Moneth Lao 劉婉玲

Managed social media content for Facebook and Instagram in line with company themes and brand guidelines. Created graphic advertisements, contests, announcements, and other promotional content using Adobe Photoshop, Adobe Illustrator, and Canva. Engaged with end users through client fan pages, researched social media trends, and benchmarked competitor engagement to support data-driven content strategies.

Managed an executive’s calendar, appointments, meetings, confidential company information, and sensitive communications with Chinese-speaking stakeholders. Coordinated with internal teams to follow up on tasks, track deadlines, and manage important projects and ad hoc administrative duties.

Created user-friendly luxury catalogs for VIP clients and researched current design trends to improve graphic layouts for client presentations. Attended headquarters workshops and training sessions for promotional and seasonal items. Translated customer inquiries, requirements, specifications, and quotations between Chinese and English, communicated with Chinese-speaking clients through WeChat, WhatsApp, phone, and email, and maintained records of client inquiries, sales leads, appointments, and follow-ups.