I am a quick-learner, and is driven towards the goal of gaining more knowledge and skills. I can use my set of skills and improve them to provide quality services in all of the tasks that is handed to me

Ryan Martin Raymundo

I am a quick-learner, and is driven towards the goal of gaining more knowledge and skills. I can use my set of skills and improve them to provide quality services in all of the tasks that is handed to me

Available to hire

I am a quick-learner, and is driven towards the goal of gaining more knowledge and skills. I can use my set of skills and improve them to provide quality services in all of the tasks that is handed to me

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Experience Level

Intermediate

Work Experience

Customer Service Representative / Account Verification at Telus Digital
January 1, 2022 - July 1, 2023
Managed the account onboarding and verification process, ensuring accurate collection of information and compliance with relevant procedures. Performed profile and account maintenance, including updates, modifications, and ensuring data integrity and accuracy. Handled case escalation and hand-off, efficiently identifying and routing complex issues to appropriate teams for resolution while maintaining clear communication. Created and maintained comprehensive documentation and reporting on account activities, onboarding progress, and issue resolution.

Education

Technical-Vocational ICT Strand at Laguna State Polytechnic University
August 6, 2017 - May 20, 2019
Bachelor of Science in Information Technology at Laguna State Polytechnic University
August 12, 2019 - June 28, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Education, Media & Entertainment