Designed and developed cloud-native applications and microservices using Java, Python, Go, and C#, deploying across AWS, Azure, and GCP. Reduced system latency by 30% and improved uptime to 99.9%. Built and optimized RESTful and GraphQL APIs for enterprise networking services, enhancing cross-platform data integration and streamlining inter-service communication. Implemented CI/CD pipelines with Jenkins, GitHub Actions, Docker, Kubernetes, and Terraform, accelerating deployment cycles by 40% while ensuring secure, reliable production releases. Led database performance tuning in PostgreSQL, MySQL, and MongoDB, reducing data retrieval time by 20% and supporting high-availability distributed systems. Developed automated unit, integration, and end-to-end testing frameworks (JUnit, Mockito, Selenium, Cypress, Playwright), improving release quality and reducing manual QA by 50%. Applied system design best practices for distributed, event-driven architectures with load balancing, observabilit

Software Developer at Hexaware Technologies

December 1, 2023 - December 1, 2023

Led end-to-end development of customer experience (CX) solutions on Genesys Cloud, building IVR flows, AI chatbots, and multi-channel call routing for global enterprise clients. Built full-stack features using Java (Spring Boot), React.js, Angular, Python, and C#, integrating Salesforce and ServiceNow via secure REST APIs to automate workflows and improve data synchronization. Migrated legacy on-premise contact center systems to cloud-native architectures on AWS and Azure, ensuring high availability and scalability. Automated test pipelines with Cypress, Selenium, and JUnit, reducing manual QA and maintaining 99.9% uptime for production deployments. Actively participated in Agile ceremonies, translating requirements into efficient, maintainable code. Conducted code reviews enforcing OWASP security, performance tuning, and best practices in distributed system design for multi-region deployments.