I am a results-driven project manager with 6+ years of experience delivering digital and SaaS implementations, known for leading multi-stakeholder integrations and automating workflows to drive measurable business outcomes across healthcare, technology, and public institutions. I have a track record of initiating automation of onboarding processes, managing end-to-end projects, and leading remote cross-border teams. As a founder and product/marketing leader, I have built scalable platforms and marketing automation to scale operations and improve user experiences.

Shasha Malik

I am a results-driven project manager with 6+ years of experience delivering digital and SaaS implementations, known for leading multi-stakeholder integrations and automating workflows to drive measurable business outcomes across healthcare, technology, and public institutions. I have a track record of initiating automation of onboarding processes, managing end-to-end projects, and leading remote cross-border teams. As a founder and product/marketing leader, I have built scalable platforms and marketing automation to scale operations and improve user experiences.

Available to hire

I am a results-driven project manager with 6+ years of experience delivering digital and SaaS implementations, known for leading multi-stakeholder integrations and automating workflows to drive measurable business outcomes across healthcare, technology, and public institutions.

I have a track record of initiating automation of onboarding processes, managing end-to-end projects, and leading remote cross-border teams. As a founder and product/marketing leader, I have built scalable platforms and marketing automation to scale operations and improve user experiences.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Advanced

Work Experience

Business Development Manager & Accounts Executive at Swagelok Indonesia
February 1, 2014 - July 1, 2018
Maintained ISO 9001:2015 Quality Management System across Singapore and Jakarta; built and executed risk management plans; conducted internal audits (including Swagelok Changshu, China). Supported marketing and communications activities for regional sales operations.
Founder & Product Manager at Pay Per Design
January 1, 2020 - April 1, 2021
Designed and launched a SaaS-enabled platform to transform a design services business into a tech-enabled platform; improved user onboarding and achieved significant recurring revenue growth (MRR) from $850 to $2,500.
Founder & Marketing Manager at Digital Onload
August 1, 2018 - January 1, 2021
Singapore-based startup digital agency delivering social media marketing, advertising and web development services. Acquired and managed 32 SME clients across Singapore, Malaysia and Myanmar; led cross-border remote teams and automated marketing workflows to scale operations.

Education

Diploma in Accounting and Finance at Nanyang Polytechnic
March 1, 2008 - March 1, 2011
Diploma in 3D Design (Distinctions) at Nanyang Polytechnic
July 1, 2015 - July 1, 2016

Qualifications

Google Project Management Professional Certificate
May 1, 2022 - January 12, 2026
ISO 9001:2015 Quality Management Systems Internal Auditor Training Course
November 1, 2016 - January 12, 2026

Industry Experience

Healthcare, Software & Internet, Government, Professional Services, Media & Entertainment

Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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