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I am Susan Green, a strategic business designer and senior program manager with over 15 years’ experience leading large-scale transformation, data, and technology programs across financial services, insurance, and government sectors. I excel at clarifying complex business problems, co-designing target-state operating models, and aligning governance, risk, and technology to deliver measurable benefits. I’m passionate about embedding Lean, Six Sigma, and human-centered design principles to improve efficiency, quality, and resilience in dynamic, multi-stakeholder environments. I’m also intrigued by AI and automation tools to accelerate analysis, insight generation, and delivery outcomes. I enjoy building metrics-driven cultures through dashboards and KPIs, and I thrive on leading cross-functional teams—from C-suite to SMEs—through strategic governance forums and multi-vendor programs while maintaining a pragmatic focus on customer value and regulatory alignment.…I am Susan Green, a strategic business designer and senior program manager with over 15 years’ experience leading large-scale transformation, data, and technology programs across financial services, insurance, and government sectors. I excel at clarifying complex business problems, co-designing target-state operating models, and aligning governance, risk, and technology to deliver measurable benefits. I’m passionate about embedding Lean, Six Sigma, and human-centered design principles to improve efficiency, quality, and resilience in dynamic, multi-stakeholder environments. I’m also intrigued by AI and automation tools to accelerate analysis, insight generation, and delivery outcomes. I enjoy building metrics-driven cultures through dashboards and KPIs, and I thrive on leading cross-functional teams—from C-suite to SMEs—through strategic governance forums and multi-vendor programs while maintaining a pragmatic focus on customer value and regulatory alignment.

Susan Green

AI Strategy Consultant, Instructional Designer, Presentation Designer, +5

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I am Susan Green, a strategic business designer and senior program manager with over 15 years’ experience leading large-scale transformation, data, and technology programs across financial services, insurance, and government sectors. I excel at clarifying complex business problems, co-designing target-state operating models, and aligning governance, risk, and technology to deliver measurable benefits. I’m passionate about embedding Lean, Six Sigma, and human-centered design principles to improve efficiency, quality, and resilience in dynamic, multi-stakeholder environments. I’m also intrigued by AI and automation tools to accelerate analysis, insight generation, and delivery outcomes. I enjoy building metrics-driven cultures through dashboards and KPIs, and I thrive on leading cross-functional teams—from C-suite to SMEs—through strategic governance forums and multi-vendor programs while maintaining a pragmatic focus on customer value and regulatory alignment.…I am Susan Green, a strategic business designer and senior program manager with over 15 years’ experience leading large-scale transformation, data, and technology programs across financial services, insurance, and government sectors. I excel at clarifying complex business problems, co-designing target-state operating models, and aligning governance, risk, and technology to deliver measurable benefits. I’m passionate about embedding Lean, Six Sigma, and human-centered design principles to improve efficiency, quality, and resilience in dynamic, multi-stakeholder environments. I’m also intrigued by AI and automation tools to accelerate analysis, insight generation, and delivery outcomes. I enjoy building metrics-driven cultures through dashboards and KPIs, and I thrive on leading cross-functional teams—from C-suite to SMEs—through strategic governance forums and multi-vendor programs while maintaining a pragmatic focus on customer value and regulatory alignment.

Available to hire

I am Susan Green, a strategic business designer and senior program manager with over 15 years’ experience leading large-scale transformation, data, and technology programs across financial services, insurance, and government sectors. I excel at clarifying complex business problems, co-designing target-state operating models, and aligning governance, risk, and technology to deliver measurable benefits. I’m passionate about embedding Lean, Six Sigma, and human-centered design principles to improve efficiency, quality, and resilience in dynamic, multi-stakeholder environments.

I’m also intrigued by AI and automation tools to accelerate analysis, insight generation, and delivery outcomes. I enjoy building metrics-driven cultures through dashboards and KPIs, and I thrive on leading cross-functional teams—from C-suite to SMEs—through strategic governance forums and multi-vendor programs while maintaining a pragmatic focus on customer value and regulatory alignment.