I'm a results-driven and innovative Digital eLearning Specialist with 20+ years of experience in instructional design, digital marketing, and web development, delivering LMS management, online training solutions, and creative advertising. I partner with stakeholders to design accessible, engaging learning programs that drive compliance and performance across multi-language audiences. I thrive on shaping impactful eLearning experiences, leveraging AI tools, UI/UX principles, and modern content strategies to enhance learner engagement and organisational outcomes in education, corporate training, and digital marketing contexts.

Steve Reynolds

I'm a results-driven and innovative Digital eLearning Specialist with 20+ years of experience in instructional design, digital marketing, and web development, delivering LMS management, online training solutions, and creative advertising. I partner with stakeholders to design accessible, engaging learning programs that drive compliance and performance across multi-language audiences. I thrive on shaping impactful eLearning experiences, leveraging AI tools, UI/UX principles, and modern content strategies to enhance learner engagement and organisational outcomes in education, corporate training, and digital marketing contexts.

Available to hire

I’m a results-driven and innovative Digital eLearning Specialist with 20+ years of experience in instructional design, digital marketing, and web development, delivering LMS management, online training solutions, and creative advertising. I partner with stakeholders to design accessible, engaging learning programs that drive compliance and performance across multi-language audiences.

I thrive on shaping impactful eLearning experiences, leveraging AI tools, UI/UX principles, and modern content strategies to enhance learner engagement and organisational outcomes in education, corporate training, and digital marketing contexts.

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Language

English
Fluent

Work Experience

LMS Administrator / Instructional eLearning Designer at JELD-WEN / VENTORA
January 1, 2021 - December 1, 2025
Oversaw LMS operations for the Asia Pacific region, supporting 5.2k+ staff across 6 countries. Rolled out Anti-Competitive Conduct, Bullying and Harassment, Conflicts of Interest, CyberSecurity, Phishing and Privacy compliance training with a 99% compliance completion rate within 30 days through collaboration with HR. Designed 30 compliance and sales training courses and materials in multiple languages, leveraging AI and translation tools. Recognised with the JELD-WEN President's Award for Innovation 2023 for the successful implementation of a new LMS (Docebo) for an international workforce of 15k employees. Developed inductions and orientations, incorporated the GO1 content library and collaborated with technical leads and trainers to elevate online learning experiences. Rebranded and restyled the entire LMS, managing content in 20+ languages, including English to Malaysian and Chinese translations. Course examples include Privacy Awareness, Bullying, Harassment and Discrimination - M
Online Training Manager/Consultant at CTA Training Specialists/DWS Consulting
January 1, 2015 - Present
Transitioned from Online Training Manager (Full Time) to a consultant in 2021, supporting the brand to develop digital, face-to-face, and blended learning solutions for internal and external clients. Managed the LMS (Totara/Moodle - GO1) and student management system (JobReady) to streamline training processes and improve user engagement. Tailored quotes for training solutions and marketing consultancy services. Designed system-based training programmes for Aristocrat, replicating software systems for gaming accounting and analysis, while delivering nationally accredited online eLearning for the hospitality industry. Rolled out 2 LMS to reduce costs and designed training programmes for food safety supervisor, manager's licences and other accredited courses.

Education

Bachelor (Computer Science) at University of Southern Queensland
January 11, 2030 - December 29, 2025
Advanced Diploma (Graphic Design) at Melbourne School of Art
January 11, 2030 - December 29, 2025
Certificate IV in Training and Assessment (TAE) at Training Australia Unlimited
January 11, 2030 - December 29, 2025
Certificate IV in Business at Registered Training Organisation
January 11, 2010 - December 29, 2030
Bachelor (Computer Science) at University of Southern Queensland
January 11, 2030 - December 29, 2025
Advanced Diploma (Graphic Design) at Melbourne School of Art
January 11, 2030 - December 29, 2025
Certificate IV in Training and Assessment (TAE) at Training Australia Unlimited
January 11, 2030 - December 29, 2025
Certificate IV in Business at Registered Training Organisation
January 11, 2030 - December 29, 2025

Qualifications

ITIL (Information Technology Infrastructure Library)
January 11, 2030 - December 29, 2025
UI / UX Online Interface Training
January 11, 2030 - December 29, 2025
Harvard Manage Mentor - High-impact enterprise learning for critical management and leadership skills
January 11, 2030 - December 29, 2025
Franklin Covey Leadership - Personal effectiveness, leadership and goal execution
January 11, 2030 - December 29, 2025
CompTIA A+
January 11, 2030 - December 29, 2025
CompTIA Network+
January 11, 2030 - December 29, 2025
Google AdWords Certification
January 11, 2030 - December 29, 2025
ITIL (Information Technology Infrastructure Library)
January 11, 2030 - December 29, 2025
UI / UX Online Interface Training
January 11, 2030 - December 29, 2025
Harvard Manage Mentor - High-impact enterprise learning for critical management and leadership skills
January 11, 2030 - December 29, 2025
Franklin Covey Leadership - Personal effectiveness, leadership and goal execution
January 11, 2030 - December 29, 2025
CompTIA A+
January 11, 2030 - December 29, 2025
CompTIA Network+
January 11, 2030 - December 29, 2025
Google AdWords Certification
January 11, 2030 - December 29, 2025

Industry Experience

Education, Media & Entertainment, Software & Internet, Professional Services, Travel & Hospitality, Telecommunications