Available to hire
I am Gordon Houston, a learning and leadership development professional with 20+ years of experience designing and delivering successful programs that build organizational capability. I partner with organizations to translate theory into practical, business-ready solutions in human resources, leadership development, and change management.
I design and facilitate learning experiences, lead enterprise-wide L&D strategy, and coach emerging leaders to achieve their potential. I value curiosity, collaboration, and measurable impact, and I enjoy creating learning cultures that empower teams to grow.
Skills
Experience Level
Expert
Language
English
Fluent
Work Experience
Professor at Okanagan College, School of Business
September 1, 2024 - PresentDesign and facilitate courses in the Human Resource Management and Business Leadership streams; guide students on applying course content; apply adult learning methodologies and active learning techniques to engage all learners.
Manager of People & Leadership Development at British Columbia Lottery Corporation (BCLC)
June 1, 2024 - PresentCreated and launched executive leadership development program, incorporating behavioral assessments, formal learning, executive coaching, and cohort-based projects. Developed an enterprise-wide learning strategy to address critical skill gaps including change management, stakeholder engagement, business acumen, and data literacy. Facilitated workshops, focus groups, and team building sessions for client groups.
Head of Learning & Organizational Development at Inland Truck & Equipment Ltd.
February 1, 2022 - March 1, 2024Achieved the adoption of a learning culture through the creation of a learning & development department and company focus on employee experience. Selected & implemented company-wide LMS. Created and deployed training for 1800 employees. Launched performance management system & tools, including management competencies, performance reviews, coaching, and customized learning paths. Spearheaded the Sales Re-Invented training program for outside sales team. Facilitated in-person and online workshops to address critical leadership competency gaps including coaching, managing change, communication, resolving conflict.
Director, Strategic HR Services at McLean & Company
July 1, 2019 - February 1, 2022Recognized as trusted advisor to internal and client executive teams on all matters related to L&D, talent management, leadership, and managing change. Facilitated Management Fundamentals, Leadership Academy, and Elevate HR learning programs. Developed and facilitated executive consulting workshops resulting in increase in annual sales from $200,000 to $3.6M within first 18 months. Developed and delivered training for internal sales team. Raised their understanding of issues and challenges the HR professionals experience. Received President's Club award for significant impact and sales achievement.
Head of Learning & Talent Development at Kal Tire
April 1, 2011 - July 1, 2019In-house expert in adult education, leadership development, and training. Created and facilitated train-the-trainer program to certify 20 internal subject matter experts as corporate trainers. Facilitated multi-year management development program to over 1000 managers through Canada, Mexico, UK, Africa. Achieved global adoption of ADKAR change management methodology across all business units. Led the change management and training efforts on implementation of $40M global technology project. Partnered with third-party vendor to introduce Journey to Zero safety initiative across global operations.
Sr. L&D Business Consultant at Sun Life Financial
October 1, 2004 - April 1, 2011Successfully opened operations center in Gurgaon, India. Selected and trained 150-managers and employees, established service level agreements, and created operational policies and guidelines. Received CEO "Sun Award" for outstanding commitment and achievement. Transitioned learning programs from face-to-face classroom sessions to an on-demand skills-based catalogue. This resulted in 55% decrease in time for service centers employees to become proficient and 70% increase in global employee training completion. Spearheaded a new graduate fast track development program. After 15 years, 80% of initial co-hort members progressed to a director or VP level position.
Education
MBA, specialization in HR Management and Change Leadership at City University of Seattle
January 11, 2030 - December 20, 2025Graduate Certificate at Royal Roads University
January 11, 2030 - December 20, 2025Bachelor of Education at University of Calgary
January 11, 2030 - December 20, 2025Bachelor of Arts at University of Lethbridge
January 11, 2030 - December 20, 2025Qualifications
CHRP, Chartered Professional in Human Resources
January 11, 2030 - December 20, 2025Certified Executive Coach, International Coach Federation (ICF)
January 11, 2030 - December 20, 2025CTDP - Certified Training & Development Practitioner, Institute for Performance & Learning
January 11, 2030 - December 20, 2025Sales Reinvented, Base Over Apex
January 11, 2030 - December 20, 2025Applied Organizational Learning, Society for Organizational Learning
January 11, 2030 - December 20, 2025The Dale Carnegie Course
January 11, 2030 - December 20, 2025The Leadership Challenge Instructor Certification
January 11, 2030 - December 20, 2025Industry Experience
Education, Professional Services, Manufacturing, Financial Services, Government, Software & Internet
Skills
Experience Level
Expert
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