Thiraj Hettiarachchi

Software Engineer at Fexcon (Pvt) Ltd

Developed and optimized multiple e-commerce platforms using Laravel, Zend, and React frameworks, achieving a 40% reduction in page load times across 15 major websites and boosting user engagement by over 30%. Built robust RESTful APIs for back-end systems using Python and PHP, improving data retrieval speeds by 50% and supporting monthly transaction volumes up to $2M. Implemented Docker-based multi-environment deployment, reducing development cycle time by 25% across 100+ components. Developed and deployed a cron job framework to automate email and SMS notifications, reducing manual intervention by 80% and improving communication efficiency by 35% across the organization.

Associate Software Engineer at WebTechno

Managed project timelines for over 15 high-stakes projects, ensuring on-time delivery through rigorous testing and maintaining transparent communication with clients, achieving a 98% client satisfaction rate. Revamped a US-based sports nutrition company’s website, leading to a 150% increase in organic traffic within six months due to SEO optimizations and improved site performance. Spearheaded the development of customized software applications that enhanced client functionality and user experience, resulting in a 40% increase in user engagement across platforms. Integrated third-party APIs to enhance system interoperability and streamline business workflows.

IT Support Assistant at Madinat Jumeirah

Delivered exceptional technical support to over 500 guests and staff in a high-pressure hotel environment, resolving hardware and software issues with a 95% satisfaction rate, contributing to an improved guest experience. Maintained IT infrastructure with 99.9% network uptime and ensured IT equipment functioned optimally during peak occupancy. Assisted in the installation and configuration of POS systems for three new restaurants within the hotel complex, resulting in a 30% increase in transaction efficiency during opening week. Strengthened cybersecurity measures, reducing IT-related security incidents by 40% through proactive monitoring and system hardening.

Software Engineer at Fexcon (Pvt) Ltd

Developed and optimized multiple e-commerce platforms using Laravel, Zend, and React frameworks, leading to a 40% reduction in page load times across 15 major websites and enhancing user engagement metrics by over 30%. Engineered robust RESTful APIs for back-end systems utilizing Python and PHP, resulting in improved data retrieval speeds by 50% and supporting increased transaction volumes of up to $2M monthly. Implemented containerization solutions with Docker for a multi-environment deployment strategy that decreased development cycle time by 25%, enabling faster release of features across teams managing over 100 software components. Developed and deployed a robust cron job framework that automated email and SMS notifications, reducing manual intervention by 80% and improving communication efficiency by 35% across the organization.

Associate Software Engineer at WebTechno

Managed project timelines for over 15 high-stakes projects, ensuring on-time delivery through rigorous testing and maintaining transparent communication with clients, ultimately achieving a 98% client satisfaction rate. Revamped a US-based sports nutrition company’s website, leading to a 150% increase in organic traffic within six months due to strategic SEO optimizations and improved site performance. Spearheaded the development of customized software applications that enhanced client functionality and user experience, resulting in a 40% increase in user engagement across platforms. Integrated third-party APIs to enhance system interoperability and streamline business workflows.

IT Support Assistant at Madinat Jumeirah

Delivered exceptional technical support to over 500 guests and staff members in a high-pressure hotel environment, resolving hardware and software issues with a 95% satisfaction rate, contributing to an improved guest experience. Managed the seamless operation of IT infrastructure for a bustling hotel, maintaining network uptime at 99.9% and ensuring all IT equipment functioned optimally during peak occupancy periods. Assisted in the installation and configuration of POS systems for three new restaurants within the hotel complex, resulting in a 30% increase in transaction efficiency during opening week while collaborating closely with external vendors throughout the pre-opening phase. Conducted hardware and software troubleshooting, minimizing system downtime and optimizing IT infrastructure performance. Strengthened cybersecurity measures, reducing IT-related security incidents by 40% through proactive monitoring and system hardening.

Software Engineer at Fexcon (Pvt) Ltd

Developed and optimized multiple e-commerce platforms using Laravel, Zend, and React; engineered robust RESTful APIs with Python and PHP; implemented Docker-based multi-environment deployment, reducing development cycle time by 25%; developed a cron job framework automating email and SMS notifications, improving communication efficiency by 35% across the organization; supported transaction volumes up to $2M monthly and reduced page load times by 40%.

Associate Software Engineer at WebTechno

Managed project timelines for over 15 high-stakes projects with rigorous testing and clear client communication, achieving 98% client satisfaction. Revamped a US-based sports nutrition company’s website, driving a 150% increase in organic traffic within six months through SEO optimizations and improved site performance. Led development of customized software applications to enhance functionality and UX, and integrated third-party APIs to streamline workflows.