Hello, my name is Tony. I’m a creative problem-solver with a passion for illustration, design, and technology, adept at juggling multiple projects and meeting tight deadlines. Committed to fostering collaboration and innovation in every endeavor.…

Tony Rab

Hello, my name is Tony. I’m a creative problem-solver with a passion for illustration, design, and technology, adept at juggling multiple projects and meeting tight deadlines. Committed to fostering collaboration and innovation in every endeavor.…

Available to hire

Hello, my name is Tony. I’m a creative problem-solver with a passion for illustration, design, and technology, adept at juggling multiple projects and meeting tight deadlines. Committed to fostering collaboration and innovation in every endeavor.

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Language

English
Fluent

Work Experience

IT Support Specialist at MERGE
January 1, 2023 - December 31, 2025
Oversaw the day to day tasks involving the 550+ internal agency personnel and technical support team. Answered support tickets via Fresh Service and ZenDesk, handled device inventory (Mac and PC), aided in the onboarding/off-boarding of internal personnel. Skills learned include device management in Kandji MDM, performing tasks in Google Admin, platform migration, answering tickets in Fresh Service, tracking device inventory, and device hardware refreshes. Platforms used include Fresh Service, ZenDesk, Active Directory, Kandji MDM, Asana, Google Workspace, Google Admin.
Freelance Illustrator at Freelance
January 1, 2016 - December 31, 2023
Worked with clients to create artwork in numerous types of media. Juggled multiple clients with varying timelines, ensured that deadlines were met and clients were happy. Clients include Apple, Rotofugi, L2 Interactive, Personal Commissions, Gallery Art Shows, Pop-Up Shops. Tools used include Adobe Illustrator, Procreate App, iPad Pro + Apple Pencil, Wacom Tablet.
Genius at Apple Store
January 1, 2010 - December 31, 2016
Worked with customers to diagnose issues and repair Apple desktop and mobile devices. Met queue times, trained new employees in tech roles, educated customers on how to use Apple products. Skills learned include Mac hardware and software certification, soft skills, and time management.

Education

BFA in Illustration at Northern Illinois University
January 1, 2016 - December 31, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Computers & Electronics, Retail, Media & Entertainment, Software & Internet, Professional Services