Hi, I’m Tiffany Pacardo, a product leader based in Montreal. I specialize in turning fragmented processes into scalable, connected platforms that simplify complex operations across manufacturing, e-commerce, and travel tech. I thrive in cross-functional collaboration, zero-to-one product development, and translating front-line needs into clear tools that drive clarity, efficiency, and lasting impact. Most recently, I’ve led end-to-end product strategy and execution at Sheertex, unifying SKU management, raw material tracking, machine performance monitoring, and production scheduling into Cortex—an internal B2B platform. I’ve helped transition teams from manual, paper-based workflows to digital-first models, reduced cycle times, and built dashboards and inventory traceability that fuel smarter planning. I’m excited to continue building scalable solutions that empower teams and delight customers.

Tiffany Pacardo

Hi, I’m Tiffany Pacardo, a product leader based in Montreal. I specialize in turning fragmented processes into scalable, connected platforms that simplify complex operations across manufacturing, e-commerce, and travel tech. I thrive in cross-functional collaboration, zero-to-one product development, and translating front-line needs into clear tools that drive clarity, efficiency, and lasting impact. Most recently, I’ve led end-to-end product strategy and execution at Sheertex, unifying SKU management, raw material tracking, machine performance monitoring, and production scheduling into Cortex—an internal B2B platform. I’ve helped transition teams from manual, paper-based workflows to digital-first models, reduced cycle times, and built dashboards and inventory traceability that fuel smarter planning. I’m excited to continue building scalable solutions that empower teams and delight customers.

Available to hire

Hi, I’m Tiffany Pacardo, a product leader based in Montreal. I specialize in turning fragmented processes into scalable, connected platforms that simplify complex operations across manufacturing, e-commerce, and travel tech. I thrive in cross-functional collaboration, zero-to-one product development, and translating front-line needs into clear tools that drive clarity, efficiency, and lasting impact.

Most recently, I’ve led end-to-end product strategy and execution at Sheertex, unifying SKU management, raw material tracking, machine performance monitoring, and production scheduling into Cortex—an internal B2B platform. I’ve helped transition teams from manual, paper-based workflows to digital-first models, reduced cycle times, and built dashboards and inventory traceability that fuel smarter planning. I’m excited to continue building scalable solutions that empower teams and delight customers.

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Language

English
Fluent

Work Experience

Senior Product Manager at Sheertex
May 1, 2025 - May 1, 2025
Led product, operations, systems, and automation initiatives across seven roles within a vertically integrated knitwear and e-commerce company. Modernized end-to-end production processes (fiber extrusion, knitting, dyeing, assembly, packaging, fulfillment) and built scalable tools and dashboards. Owned product strategy and execution for Cortex, a critical internal platform unifying SKU management, raw material tracking, machine performance monitoring, and production scheduling. Reduced unit cost from $145 to under $10 through cross-functional collaboration to explore machine alternatives, implement digital work orders, dashboards, inventory traceability, and dynamic production scheduling. Managed 100+ direct reports across operations and production; introduced structured metrics and continuous feedback loops to drive accountability, throughput, and visibility. Spearheaded the transition from manual, paper-based processes to a digital-first manufacturing model—deploying barcode scanni
Director of Production at Sheertex
October 1, 2022 - October 1, 2022
Directed production operations, leading modernization across knitting, dyeing, assembly, packaging, and fulfillment. Owned production planning and scheduling for core knitwear products, driving efficiency, throughput, and quality improvements throughout the supply chain.
Senior Operations Analyst at Sheertex
May 1, 2020 - May 1, 2020
Contributed to operational analytics and process improvements, enabling data-driven decisions across production and logistics. Supported initiatives to optimize workflows and improve reliability and response speed.
System Specialist / Project Manager at Hopper
January 1, 2020 - January 1, 2020
Key contributor to system optimization and project management efforts, including back-end system improvements and automation initiatives. Supported chatbot development and other digital enhancements that improved efficiency.
Welcome Team Project Coordinator at Airbnb
September 1, 2017 - September 1, 2017
Coordinated Welcome Team projects, alignment with operations, and onboarding improvements to enhance guest experiences and operational readiness.
Guest Experience Associate at Airbnb
November 1, 2015 - April 30, 2016
Delivered customer-focused experiences, supporting guests and ensuring high standards of service and engagement.
Senior Product Manager at Sheertex
October 1, 2022 - May 1, 2025
Led product strategy and execution across seven roles within a vertically integrated textile manufacturing and e-commerce operation, overseeing end-to-end knit wear production and modernization of processes spanning raw fiber extrusion, knitting, dyeing, assembly, packaging, and fulfillment.
Director of Production at Sheertex
May 1, 2020 - October 1, 2022
Owned product strategy and execution for Cortex, a company-critical internal platform unifying SKU management, raw material tracking, machine performance monitoring, and production scheduling.
Senior Operations Analyst at Sheertex
December 1, 2019 - May 1, 2020
Drove the transition from manual, paper-based processes to a digital-first manufacturing model by deploying barcode scanning, capacity tracking, and machine data integration to eliminate bottlenecks and improve planning accuracy.
Welcome Team Project Coordinator at Airbnb
May 1, 2016 - September 1, 2017
Led onboarding and cross-functional projects for the Welcome Team, coordinating efforts across teams to improve guest experiences and operational efficiency.
Guest Experience Associate at Airbnb
October 31, 2015 - April 30, 2016
Supported guest interactions and back-office processes, contributing to streamlined operations and improved customer support responsiveness.

Education

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Qualifications

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Industry Experience

Manufacturing, Media & Entertainment, Software & Internet, Professional Services, Travel & Hospitality