I am a proactive DevOps and applications support professional with hands-on experience automating software delivery, cloud infrastructure, and data workflows. I have led incident resolution, data extracts, releases and monitoring initiatives at Macquarie Bank and HUB24, and I enjoy collaborating with cross-functional teams to design reliable, scalable solutions. I am passionate about learning new technologies and mentoring teammates, and I bring a strong blend of scripting, DevOps tooling, and cloud skills to deliver tangible business value. I am a permanent resident of Australia seeking a full-time role that leverages my DevOps, data, and software engineering background to improve reliability and performance across complex environments. I thrive in fast-paced settings and am committed to continuous improvement and knowledge sharing with stakeholders and peers.

Thanima Philip

I am a proactive DevOps and applications support professional with hands-on experience automating software delivery, cloud infrastructure, and data workflows. I have led incident resolution, data extracts, releases and monitoring initiatives at Macquarie Bank and HUB24, and I enjoy collaborating with cross-functional teams to design reliable, scalable solutions. I am passionate about learning new technologies and mentoring teammates, and I bring a strong blend of scripting, DevOps tooling, and cloud skills to deliver tangible business value. I am a permanent resident of Australia seeking a full-time role that leverages my DevOps, data, and software engineering background to improve reliability and performance across complex environments. I thrive in fast-paced settings and am committed to continuous improvement and knowledge sharing with stakeholders and peers.

Available to hire

I am a proactive DevOps and applications support professional with hands-on experience automating software delivery, cloud infrastructure, and data workflows. I have led incident resolution, data extracts, releases and monitoring initiatives at Macquarie Bank and HUB24, and I enjoy collaborating with cross-functional teams to design reliable, scalable solutions. I am passionate about learning new technologies and mentoring teammates, and I bring a strong blend of scripting, DevOps tooling, and cloud skills to deliver tangible business value.

I am a permanent resident of Australia seeking a full-time role that leverages my DevOps, data, and software engineering background to improve reliability and performance across complex environments. I thrive in fast-paced settings and am committed to continuous improvement and knowledge sharing with stakeholders and peers.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Expert
Expert
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Expert
Expert
Expert
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Expert
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Expert
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Senior Associate DevOps Engineer at Macquarie Bank, Macquarie Group Limited
January 1, 2022 - Present
Investigated, communicated, resolved and documented xMatter alerts, stale files, SPA alerts and incidents; informed stakeholders about alerts, delays and monthly processing plans; debugged, improved code, and automated routine tasks; automated Control-M calendars and monthly processing plan; worked on ADHOC Requests, Orchestration, Functional Testing, tasks related to Environment and AWS Cloud; operated within public/hybrid clouds like AWS; responsible for data extracts, data updates, resolving alerts, support tickets and solving customer cases; performed major and minor releases, patching, checks and code merges; built, monitored dashboards, defined alerts for a resilient, available, fault-tolerant, scalable distributed software in production; created, analyzed, scheduled and updated Control-M jobs and calendars; communicated and resolved complex technical issues to a range of audiences; monitored database replication and portal activity; on-call on rotation; worked with CI/CD, Jenkin
Senior Application Support Engineer (DevOps) at HUB24
May 1, 2021 - January 1, 2022
Debug, modify, analyze, troubleshoot, and resolve technical issues; host regular meetings with stakeholders and senior management; data extracts, data updates, resolving alerts, support tickets, performing releases, patching, and code merges; diagnose and troubleshoot end-user problems; containerization experience with Amazon ECS; translate business requirements into technical solutions; monitor, investigate, solve and escalate infrastructure and software production issues; maintenance for application infrastructure; assist production support with issue debug, analysis, replication, and resolution; participate in curation of business metrics and technical documentation; responsible for software development, deployment, and maintenance; ensure SLA across the ecosystem; used T-SQL, GIT, C#, Confluence and Azure.
Azure Application Support Engineer at Al Amthal Group
September 1, 2018 - April 1, 2021
Developed application functionality, maintenance, and modification of existing applications; database design; creation of complex stored procedures required for maintenance and development; reporting with Crystal Reports, C# and SQL; responsible for design, build, deployment of reports and data-driven insights.
Application Support Engineer at Tata Consultancy Services
May 1, 2014 - December 1, 2015
Prepared project plan covering the Project Lifecycle through Design, Code Development, Multi-Platform Integration, Testing, Maintenance and Documentation; experienced with large-scale Linux-based environments; developed and modified framework in backend and frontend using Python and SQL.
Data Scientist at Tellabs Inc.
August 1, 2017 - December 1, 2017
Worked with top-tier Data Scientists and Software Engineers to provide exceptional product outcomes; designed, developed, and implemented practical and scalable analytic solutions; reviewed existing data sources and proposed additional sources required for a solution; worked with R, Tableau and SQL.
Data Analyst at Calpion Inc.
February 1, 2017 - July 1, 2017
Diagnosed, documented, troubleshooting, repairing and tracking onsite customers' queries to closure; facilitated communication between offsite and onsite clients; managed HFMA2017ANI exhibit; worked on C, C++, C# and SQL.
CS Outreach Instructor at University of Texas at Dallas
May 1, 2016 - December 1, 2017
Coached high school students on Web page design, Java, JavaScript and on tools like Game Maker, MIT App Inventor.
Data Scientist Intern at Tellabs Inc.
August 1, 2017 - December 31, 2017
Worked alongside top-tier data scientists and software engineers to design, develop, and implement practical and scalable analytic solutions. Reviewed existing data sources to assess applicability and proposed additional sources. Used R, Tableau and SQL.

Education

MS in Computer Science – Data Science at The University of Texas at Dallas
January 11, 2030 - May 1, 2018
Bachelor of Information and Telecommunication Engineering at SRM University, Chennai, India
January 11, 2030 - May 1, 2014
Master of Science in Computer Science – Data Science at The University of Texas at Dallas
January 11, 2030 - May 1, 2018
Bachelor of Information and Telecommunication Engineering at SRM University, Chennai, India
January 11, 2030 - May 1, 2014

Qualifications

AWS Certified Cloud Practitioner
December 1, 2019 - January 15, 2026
AWS Certified Cloud Practitioner (EC2, ECS, S3, Lambda, Redshift, Aurora)
December 1, 2019 - January 26, 2026

Industry Experience

Financial Services, Software & Internet, Professional Services