Assistant Manager at Renegade Autos

Directed financial operations by processing £1,000+ in monthly B2B and retail invoices, maintaining 100% compliance with company policy and eliminating billing discrepancies through rigorous account reconciliation. Optimised customer relations by resolving multi-channel inquiries and providing technical consultations, ensuring high satisfaction rates and repeat business for workshop services. Negotiated vehicle sales and service contracts, leveraging persuasive communication to close high-value deals and maximise workshop profitability while maintaining total client satisfaction.

Co-ordinated logistics for multiple client engagements, ensuring 100% on-time delivery of project milestones through streamlined schedule management and cross-functional support. Produced high-impact reports and proposals using advanced data validation, improving document accuracy and reducing revision cycles by 25% through professional formatting standards. Conducted targeted data synthesis and market research, identifying key trends that informed strategic recommendations for 10+ consulting workstreams. Revamped internal version control and documentation protocols, cutting file retrieval time by 30% while ensuring total data integrity across project repositories.