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I’m Kelly Merta, a Seattle-based entrepreneur and web professional who blends hands-on development with design and client services. Over the years I have built Hang Wire LLC and delivered more than 200 websites, guiding projects from concept to launch on time and on budget while maintaining strong client relationships. I enjoy solving diverse challenges with practical web forms, custom applications, and scalable hosting solutions, backed by experience in data coordination and exceptional customer support.…I’m Kelly Merta, a Seattle-based entrepreneur and web professional who blends hands-on development with design and client services. Over the years I have built Hang Wire LLC and delivered more than 200 websites, guiding projects from concept to launch on time and on budget while maintaining strong client relationships. I enjoy solving diverse challenges with practical web forms, custom applications, and scalable hosting solutions, backed by experience in data coordination and exceptional customer support.

Kelly Merta

Web Developer, Web Designer, Project Manager

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I’m Kelly Merta, a Seattle-based entrepreneur and web professional who blends hands-on development with design and client services. Over the years I have built Hang Wire LLC and delivered more than 200 websites, guiding projects from concept to launch on time and on budget while maintaining strong client relationships. I enjoy solving diverse challenges with practical web forms, custom applications, and scalable hosting solutions, backed by experience in data coordination and exceptional customer support.…I’m Kelly Merta, a Seattle-based entrepreneur and web professional who blends hands-on development with design and client services. Over the years I have built Hang Wire LLC and delivered more than 200 websites, guiding projects from concept to launch on time and on budget while maintaining strong client relationships. I enjoy solving diverse challenges with practical web forms, custom applications, and scalable hosting solutions, backed by experience in data coordination and exceptional customer support.

Available to hire

I’m Kelly Merta, a Seattle-based entrepreneur and web professional who blends hands-on development with design and client services. Over the years I have built Hang Wire LLC and delivered more than 200 websites, guiding projects from concept to launch on time and on budget while maintaining strong client relationships.

I enjoy solving diverse challenges with practical web forms, custom applications, and scalable hosting solutions, backed by experience in data coordination and exceptional customer support.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Owner at Hang Wire LLC

January 1, 2004 - Present

Led website design, development, and project management. Assisted in developing Hang Wire’s proprietary CMS using PHP and MySQL. Created client proposals, scopes of work, and budgets for diverse website types including e-commerce and portfolios. Managed over 8 Linux-based servers handling hosting, backups, and email services. Developed hundreds of custom user-friendly forms and web applications tailored to client needs.

Database Coordinator at Washington State Democrats Coordinated Campaign

December 31, 2004 - August 7, 2025

Provided data support to local political parties and campaigns. Set up VoteBuilder accounts, managed exports, administered user accounts, and handled support requests. Maintained database integrity through regular updates and data hygiene practices. Uploaded voter matchbacks and ensured the database remained organized and reliable.

Customer Service - Order Specialist Tier 2 at Amazon

December 31, 2001 - August 7, 2025

Consistently resolved over 300 customer contacts weekly via phone and email. Utilized both online Windows-based and Unix tools to resolve order issues. Earned 1st and 2nd annual 'Over the Top' awards recognizing superior customer service quality and productivity.

Owner at Hang Wire LLC

January 1, 2004 - Present

Led website design, development and project management. Assisted in developing proprietary CMS Bossanova using PHP/MySQL. Created proposals, scopes of work, and budgets for e-commerce and other website types. Managed over 8 servers remotely running CentOS Linux, Apache, MySQL, PHP, and Sendmail. Responsible for website hosting and implementing backup strategies. Developed hundreds of custom forms and web applications tailored to client requirements.

Database Coordinator at Washington State Democrats Coordinated Campaign

December 31, 2004 - August 7, 2025

Provided data support for local parties and campaigns including account setup, managing export requests, administering VoteBuilder accounts, and support. Maintained data integrity through regular voter file updates, organizing the database, data hygiene, and uploading matchbacks.

Customer Service - Order Specialist – Tier 2 at Amazon

December 31, 2001 - August 7, 2025

Resolved over 300 customer contacts weekly via phone and email. Utilized both Windows-based and Unix-based online tools effectively to address customer needs and resolve order complications. Awarded 1st and 2nd annual Over the Top award for superior customer service quality and productivity.

Owner at Hang Wire LLC

January 1, 2004 - Present

Lead website designer, developer and project manager. Developed Hang Wire’s proprietary Content Management System, Bossanova, built with PHP/MySQL. Developed proposals, scopes of work and budgets for client websites (e-commerce, brochure, business, and portfolio). Managed over eight CentOS Linux servers with Apache, MySQL, PHP, and Sendmail. Responsible for hosting, backups (on- and off-site), and uptime. Created hundreds of custom forms and web apps to meet client needs.

Database Coordinator at Washington State Democrats Coordinated Campaign

January 1, 2004 - October 2, 2025

Coordinated data needs for local parties and campaigns: setting up VoteBuilder accounts, managing export requests, administering accounts, and handling support requests. Maintained data integrity with regular voter file updates, implemented data hygiene practices, and uploaded matchbacks to VoteBuilder.

Customer Service - Order Specialist – Tier 2 at Amazon

January 1, 2001 - October 2, 2025

Resolved 300+ customer contacts per week via phone and email. Mastered online Windows-based and Unix tool systems to resolve order issues. Recipient of the 1st and 2nd annual Over the Top awards for superior customer service quality and productivity.

Owner / Lead Website Designer, Developer and Project Manager at Hang Wire LLC

January 1, 2004 - Present

Lead website designer, developer and project manager; assisted with development of Hang Wire’s proprietary Content Management System, Bossanova, built with PHP/MySQL; developed proposals, scopes of work and budgets; remotely managed 8+ servers running Centos Linux, Apache, MySQL, PHP, and Sendmail; hosted all websites and implemented backup strategies; developed hundreds of custom forms and web applications to meet client needs.

Database Coordinator at Washington State Democrats Coordinated Campaign

December 31, 2004 - October 2, 2025

Provided data support for local parties and campaigns: setting up VoteBuilder accounts, managing export requests, administering accounts, improving data hygiene, and uploading matchbacks to VoteBuilder.

Customer Service - Order Specialist – Tier 2 at Amazon

December 31, 2001 - October 2, 2025

Resolved 300+ customer contacts weekly; mastered Windows and Unix tools to resolve order issues; received Over the Top awards for superior customer service quality and productivity.

Owner, Lead Website Designer, Developer & Project Manager at Hang Wire LLC

January 1, 2004 - Present

Led website design, development, and project management for client websites; helped develop Bossanova, Hang Wire’s proprietary PHP/MySQL CMS; prepared proposals, scopes of work and budgets; remotely managed 8+ servers running CentOS Linux, Apache, MySQL, PHP, and Sendmail; hosted all client sites with backup strategies; created hundreds of custom web forms and applications.

Database Coordinator at Washington State Democrats Coordinated Campaign

January 1, 2004 - Present

Supported local parties and campaigns with data needs, including setting up VoteBuilder accounts, managing exports, administering accounts, and handling support requests; maintained data integrity with regular voter file updates, data hygiene practices, and uploading matchbacks to VoteBuilder.

Customer Service - Order Specialist – Tier 2 at Amazon

January 1, 2001 - October 2, 2025

Resolved 300+ customer contacts per week; mastered online Windows-based and Unix tools to address order issues; recipient of Over the Top awards for superior customer service quality and productivity.