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I am a detail-oriented and multilingual customer support and digital operations specialist with over one year of hands-on experience in client handling, administrative assistance, and social media support. I am fluent in Arabic, French, and English and excel at solving problems, managing remote tools, and communicating with a global customer base. I am a fast learner, remote-ready, and reliable communicator who performs excellently under pressure. I am seeking fully remote roles involving support, communication, and digital tasks with international companies where I can contribute my diverse skills and adaptability to different time zones and cultures.…I am a detail-oriented and multilingual customer support and digital operations specialist with over one year of hands-on experience in client handling, administrative assistance, and social media support. I am fluent in Arabic, French, and English and excel at solving problems, managing remote tools, and communicating with a global customer base. I am a fast learner, remote-ready, and reliable communicator who performs excellently under pressure. I am seeking fully remote roles involving support, communication, and digital tasks with international companies where I can contribute my diverse skills and adaptability to different time zones and cultures.

Ferhi Mohieddine

Graphic Designer, Copywriter, Community Manager, +1

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I am a detail-oriented and multilingual customer support and digital operations specialist with over one year of hands-on experience in client handling, administrative assistance, and social media support. I am fluent in Arabic, French, and English and excel at solving problems, managing remote tools, and communicating with a global customer base. I am a fast learner, remote-ready, and reliable communicator who performs excellently under pressure. I am seeking fully remote roles involving support, communication, and digital tasks with international companies where I can contribute my diverse skills and adaptability to different time zones and cultures.…I am a detail-oriented and multilingual customer support and digital operations specialist with over one year of hands-on experience in client handling, administrative assistance, and social media support. I am fluent in Arabic, French, and English and excel at solving problems, managing remote tools, and communicating with a global customer base. I am a fast learner, remote-ready, and reliable communicator who performs excellently under pressure. I am seeking fully remote roles involving support, communication, and digital tasks with international companies where I can contribute my diverse skills and adaptability to different time zones and cultures.

Available to hire

I am a detail-oriented and multilingual customer support and digital operations specialist with over one year of hands-on experience in client handling, administrative assistance, and social media support. I am fluent in Arabic, French, and English and excel at solving problems, managing remote tools, and communicating with a global customer base.

I am a fast learner, remote-ready, and reliable communicator who performs excellently under pressure. I am seeking fully remote roles involving support, communication, and digital tasks with international companies where I can contribute my diverse skills and adaptability to different time zones and cultures.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Language

Arabic

Fluent

French

Fluent

English

Advanced

Work Experience

Graphic Design Intern at Candy

June 30, 2024 - August 8, 2025

Assisted the marketing team in producing social media visuals and layout materials, responded to community engagement and social media DMs/comments, and supported remote team coordination using Trello and Google Drive.

Freelance Administrative Assistant at Self-employed

January 1, 2023 - Present

Provided email and scheduling support for small business owners in France and the MENA region. Performed document translation (Arabic–French–English), handled customer queries via WhatsApp Business, email, and website forms, and ensured smooth communication between vendors and clients across time zones.

Customer Chat Support (Freelance) at Self-employed

January 1, 2022 - Present

Handled general inquiries, complaints, and order tracking for e-commerce clients. Supported Arabic/French-speaking users with empathy and clear communication. Maintained an average 4.8/5 customer satisfaction score in post-chat surveys.

Graphic Design Intern at Candy

June 30, 2024 - August 13, 2025

Assisted the marketing team in producing social media visuals and layout materials. Responded to community engagement and social media DMs/comments. Supported remote team coordination using Trello and Google Drive, working both remotely and on-site.

Freelance Administrative Assistant

January 1, 2023 - Present

Provided email and scheduling support for small business owners in France and the MENA region. Performed document translation between Arabic, French, and English. Handled customer queries through WhatsApp Business, email, and website forms. Ensured smooth communication between vendors and clients across time zones.

Customer Chat Support (Freelance)

January 1, 2022 - Present

Handled general inquiries, complaints, and order tracking for e-commerce clients. Supported Arabic and French-speaking users with empathy and clear communication. Maintained an average customer satisfaction score of 4.8 out of 5 in post-chat surveys.

Graphic Design Intern at Candy

June 1, 2024 - August 23, 2025

Freelance Administrative Assistant

January 1, 2023 - Present

Provided email and scheduling support for small business owners in France and the MENA region. Performed document translation between Arabic, French, and English. Handled customer queries via WhatsApp Business, email, and website forms. Ensured smooth communication between vendors and clients across time zones.

Customer Chat Support (Freelance)

January 1, 2022 - Present

Handled general inquiries, complaints, and order tracking for e-commerce clients. Supported Arabic and French-speaking users with empathy and clear communication. Maintained an average 4.8/5 customer satisfaction score in post-chat surveys.