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I am a highly motivated and experienced customer service advisor with five years' experience across various customer support departments. I focus on providing a first-class customer experience and excel at resolving queries and issues efficiently. I have an excellent telephone manner, an enthusiastic approach, and a genuine warmth that drives my dedication to customer satisfaction. Alongside my customer service skills, I am also a freelance graphic designer proficient in Adobe Creative Suite. I enjoy developing creative design concepts for clients, collaborating closely to tailor solutions that meet their marketing and branding needs. My flexible, adaptable nature enables me to work effectively both independently and as part of a team.…I am a highly motivated and experienced customer service advisor with five years' experience across various customer support departments. I focus on providing a first-class customer experience and excel at resolving queries and issues efficiently. I have an excellent telephone manner, an enthusiastic approach, and a genuine warmth that drives my dedication to customer satisfaction. Alongside my customer service skills, I am also a freelance graphic designer proficient in Adobe Creative Suite. I enjoy developing creative design concepts for clients, collaborating closely to tailor solutions that meet their marketing and branding needs. My flexible, adaptable nature enables me to work effectively both independently and as part of a team.

Abdirahman Jama

PRO

Graphic Designer

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I am a highly motivated and experienced customer service advisor with five years' experience across various customer support departments. I focus on providing a first-class customer experience and excel at resolving queries and issues efficiently. I have an excellent telephone manner, an enthusiastic approach, and a genuine warmth that drives my dedication to customer satisfaction. Alongside my customer service skills, I am also a freelance graphic designer proficient in Adobe Creative Suite. I enjoy developing creative design concepts for clients, collaborating closely to tailor solutions that meet their marketing and branding needs. My flexible, adaptable nature enables me to work effectively both independently and as part of a team.…I am a highly motivated and experienced customer service advisor with five years' experience across various customer support departments. I focus on providing a first-class customer experience and excel at resolving queries and issues efficiently. I have an excellent telephone manner, an enthusiastic approach, and a genuine warmth that drives my dedication to customer satisfaction. Alongside my customer service skills, I am also a freelance graphic designer proficient in Adobe Creative Suite. I enjoy developing creative design concepts for clients, collaborating closely to tailor solutions that meet their marketing and branding needs. My flexible, adaptable nature enables me to work effectively both independently and as part of a team.

Available to hire

London, United Kingdom

I am a highly motivated and experienced customer service advisor with five years’ experience across various customer support departments. I focus on providing a first-class customer experience and excel at resolving queries and issues efficiently. I have an excellent telephone manner, an enthusiastic approach, and a genuine warmth that drives my dedication to customer satisfaction.

Alongside my customer service skills, I am also a freelance graphic designer proficient in Adobe Creative Suite. I enjoy developing creative design concepts for clients, collaborating closely to tailor solutions that meet their marketing and branding needs. My flexible, adaptable nature enables me to work effectively both independently and as part of a team.

Skills

Microsoft Office

Adobe Illustrator

Adobe Photoshop

Experience Level

Microsoft Office

Expert

Adobe Illustrator

Expert

Adobe Photoshop

Expert

Language

English

Fluent

Arabic

Advanced

Work Experience

Freelance Graphic Designer at AR94 GFX

November 12, 2018 - August 9, 2025

Develop creative design concepts for client branding, marketing materials, and digital media. Collaborate with clients to understand project requirements and deliver tailored solutions. Utilise Adobe Creative Suite to produce high-quality visuals across various platforms. Maintain consistent communication with clients to ensure satisfaction and project success.

Outreach Consultant / Team Leader at Career Climber

March 1, 2018 - August 9, 2025

Led a team of three to five members. Handled data input and reporting to managers at end of shifts. Engaged with the public to provide information about part-time education and courses.

Sales Team Member at Clarks, Wembley, London

April 1, 2015 - August 9, 2025

Provided face-to-face customer service with a focus on shoe fittings for infants. Managed customer orders and complaints and maintained shop floor replenishment and stock intake daily.

Sales Associate – Summer Temp at The North Face, Wembley, London

August 1, 2016 - August 9, 2017

Delivered exceptional customer brand service and contributed positively to team environment. Reported daily to management and handled stock replenishment, cash handling, till operations, and TAX refunds.

Sales Team Member at Clarks, Wembley, London

April 1, 2015 - July 10, 2016

Provided face-to-face customer service with a focus on shoe fittings for infants. Managed customer orders and complaints and maintained shop floor replenishment and stock intake daily.