I am a global operations and automation professional with 5+ years designing, implementing, and scaling revenue, outbound, and operational systems for agencies, SaaS teams, and service-based businesses.\n\nI specialize in building CRM architectures, automating end-to-end workflows, and unifying sales, marketing, and operations into revenue-generating execution systems. I'm known for reducing operational friction, improving pipeline visibility, and enabling teams to scale without increasing headcount. I translate business objectives into technical systems using CRM platforms, automation engines, and project management tools, delivering measurable outcomes from discovery to adoption and optimization.

Michael B. Adetunji

5.0 (2 reviews)

I am a global operations and automation professional with 5+ years designing, implementing, and scaling revenue, outbound, and operational systems for agencies, SaaS teams, and service-based businesses.\n\nI specialize in building CRM architectures, automating end-to-end workflows, and unifying sales, marketing, and operations into revenue-generating execution systems. I'm known for reducing operational friction, improving pipeline visibility, and enabling teams to scale without increasing headcount. I translate business objectives into technical systems using CRM platforms, automation engines, and project management tools, delivering measurable outcomes from discovery to adoption and optimization.

Available to hire

I am a global operations and automation professional with 5+ years designing, implementing, and scaling revenue, outbound, and operational systems for agencies, SaaS teams, and service-based businesses.\n\nI specialize in building CRM architectures, automating end-to-end workflows, and unifying sales, marketing, and operations into revenue-generating execution systems. I’m known for reducing operational friction, improving pipeline visibility, and enabling teams to scale without increasing headcount. I translate business objectives into technical systems using CRM platforms, automation engines, and project management tools, delivering measurable outcomes from discovery to adoption and optimization.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Language

English
Advanced

Work Experience

Project Delivery Manager (Remote) at Structura
January 1, 2024 - Present
Managed full delivery pipeline for tech and agency clients from kickoff to client handoff. Developed internal ClickUp templates to automate onboarding, project phase tracking, and reporting. Created multi-step workflows with dependencies, automations, and integrated team dashboards. Reduced delivery delays by 40% through structured client handoffs and automation of repetitive tasks.
Support Project Manager (Monday.com Implementation – Real Estate) at Crest Developers, United Kingdom
February 1, 2025 - Present
Built Monday.com system for a construction firm managing 3+ simultaneous home builds. Created custom dashboards, milestone trackers, budget fields, and client portals. Integrated photo updates, approval flows, and Gantt-based delivery tracking. Delivered system within 3-week timeline ahead of project ramp-up.
Project Systems Consultant (Freelance) at Worknest Systems, Turkey
November 30, 2024 - August 12, 2025
Set up Monday.com and Trello-based project management for small agencies and virtual teams. Designed project templates with automations, tags, timeline views, and reporting integrations. Guided project teams in transitioning from manual task lists to automated boards.
Operations Manager (Hybrid) at Homeland Foodie & More Ltd., Nigeria
November 30, 2024 - August 12, 2025
Rebuilt internal document and task management system reducing file retrieval time by 30%. Streamlined bakery, restaurant, and office operations using SOPs and centralized task systems. Trained cross-department staff on new workflows and introduced automation via shared Google tools. Identified and eliminated process bottlenecks, reducing client complaint volume by 22%.
Operations Workflow Strategist (Freelance) at Opsvault Partners, South Africa
December 31, 2023 - August 12, 2025
Audited company operations and restructured workflows using ClickUp and Airtable. Designed centralized task assignment and escalation flow across marketing, finance, and operations. Delivered internal SOPs and task templates to align execution across departments. Led virtual team training for onboarding and post-launch handover.
Project Delivery Manager at Independent contractor (Remote)
January 1, 2024 - Present
Delivered end-to-end CRM and automation systems across multiple global clients, integrating workflows across ClickUp, Monday.com, Asana, and Trello. Designed reusable delivery templates covering onboarding, execution, QA, and client handoff, reducing project delays by 40%. Built dependency-driven workflows with automation, dashboards, escalation logic, and workload balancing, increasing team throughput by 28%. Served as primary liaison between clients and technical teams, ensuring adoption and measurable outcomes.
Project Systems Consultant at Worknest Systems
July 1, 2023 - November 1, 2024
Implemented Monday.com and Trello systems for agencies managing distributed teams. Automated project intake, task routing, milestone tracking, and reporting dashboards, improving operational visibility and accountability. Migrated clients from manual tracking to structured, automated systems, reducing errors and operational delays.
Operations Manager at Homeland Foodie and More Ltd.
December 1, 2023 - November 1, 2024
Rebuilt internal operations systems, centralized documentation, and introduced SOP-driven workflows. Reduced file retrieval time by 30% and customer complaints by 22% through workflow redesign and automation. Trained staff on new operational tools, improving team adoption and efficiency.
Operations Workflow Strategist at Opsvault Partners
January 1, 2021 - December 31, 2023
Audited and restructured company operations using ClickUp and Airtable. Built centralized task assignment, escalation frameworks, SOP libraries, and execution templates. Led onboarding and post-launch handover for distributed teams, improving delivery visibility and operational consistency.

Education

Diploma at Tukur Buratai Institute of War & Peace
May 1, 2020 - September 30, 2021
Certificate at RLG Institute of Technology
March 1, 2018 - August 31, 2018
Bachelor of Science at Nigerian Army University
December 1, 2018 - July 31, 2023
BSc in Peace Studies and Conflict Resolution at Nigerian Army University
January 1, 2018 - January 1, 2023
Diploma in Military History, Technology & Warfare at Tukur Buratai Institute of War and Peace
January 1, 2020 - January 1, 2021
Certificate in Computer Technology at RLG Institute of Technology
January 1, 2018 - January 1, 2018

Qualifications

Asana Academy Certified Workflow Specialist
January 1, 2025 - August 12, 2025
ClickUp University Certified ClickUp Expert
January 1, 2025 - August 12, 2025
Certified ClickUp (AI) Brain Expert
January 1, 2025 - August 12, 2025
Certified ClickUp Admin
January 1, 2025 - August 12, 2025
Make.com Academy Advanced Automation Certificate
January 1, 2024 - August 12, 2025
Zapier Academy Triggering Zaps with Webhooks & Automation
January 1, 2024 - August 12, 2025
JotForm Academy Certified JotForm App Expert
January 11, 2030 - August 12, 2025
Certified Healthcare Digitization & Automation
January 11, 2030 - August 12, 2025
Certified JotForm Foundation Expert
January 11, 2030 - August 12, 2025
Certified ClickUp Expert
January 11, 2030 - March 26, 2026
ClickUp Admin
January 11, 2030 - March 26, 2026
AI Brain Expert
January 11, 2030 - March 26, 2026
Certified Workflow Specialist
January 11, 2030 - March 26, 2026
Advanced Automation Certificate
January 11, 2030 - March 26, 2026
Webhooks & Advanced Automation
January 11, 2030 - March 26, 2026
Lead Automation and Troubleshooting
January 11, 2030 - March 26, 2026
Certified App Expert
January 11, 2030 - March 26, 2026
Healthcare Digitization & Automation
January 11, 2030 - March 26, 2026
Foundation Expert
January 11, 2030 - March 26, 2026

Industry Experience

Real Estate & Construction, Professional Services, Retail, Software & Internet, Manufacturing, Non-Profit Organization, Education, Transportation & Logistics, Wholesale & Distribution, Government, Financial Services, Consumer Goods, Healthcare, Media & Entertainment, Travel & Hospitality