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I am a versatile and self-sufficient professional with experience in customer service, data management, and music production. I am trilingual in Spanish, English (C1), and French (B2), responsible, collaborative, and a fast learner. Known for my creative, analytical, and resourceful approach to problem-solving. I am seeking opportunities in a dynamic environment to leverage my skills and experience in music production, data services, and customer engagement while continuing to grow professionally.…I am a versatile and self-sufficient professional with experience in customer service, data management, and music production. I am trilingual in Spanish, English (C1), and French (B2), responsible, collaborative, and a fast learner. Known for my creative, analytical, and resourceful approach to problem-solving. I am seeking opportunities in a dynamic environment to leverage my skills and experience in music production, data services, and customer engagement while continuing to grow professionally.

Felipe Florez Carmona

Music Producer, Recording Studio, Audio Engineer, +2

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I am a versatile and self-sufficient professional with experience in customer service, data management, and music production. I am trilingual in Spanish, English (C1), and French (B2), responsible, collaborative, and a fast learner. Known for my creative, analytical, and resourceful approach to problem-solving. I am seeking opportunities in a dynamic environment to leverage my skills and experience in music production, data services, and customer engagement while continuing to grow professionally.…I am a versatile and self-sufficient professional with experience in customer service, data management, and music production. I am trilingual in Spanish, English (C1), and French (B2), responsible, collaborative, and a fast learner. Known for my creative, analytical, and resourceful approach to problem-solving. I am seeking opportunities in a dynamic environment to leverage my skills and experience in music production, data services, and customer engagement while continuing to grow professionally.

Available to hire

I am a versatile and self-sufficient professional with experience in customer service, data management, and music production. I am trilingual in Spanish, English (C1), and French (B2), responsible, collaborative, and a fast learner. Known for my creative, analytical, and resourceful approach to problem-solving.

I am seeking opportunities in a dynamic environment to leverage my skills and experience in music production, data services, and customer engagement while continuing to grow professionally.

Skills

Master

Mix

Music Video

Experience Level

Master

Intermediate

Mix

Intermediate

Music Video

Intermediate

Language

Spanish; Castilian

Fluent

English

Advanced

French

Intermediate

Work Experience

Music Production and Recording Engineering (Freelance) at Self-employed

January 1, 2022 - August 16, 2025

Provided freelance music production and recording engineering services in Medellin across a 10-year period. Responsibilities included audio recording, mixing, and producing music content to meet client requirements and creative direction.

Bilingual Customer Service Agent at Amazon UK

June 30, 2022 - August 16, 2025

Handled bilingual customer service calls and support in English and Spanish for Amazon UK customers. Delivered high-quality support and resolved issues while maintaining customer satisfaction.

Data Services Representative at Securitas Technology, Medellin

September 30, 2024 - August 16, 2025

Responsible for managing and supporting data services operations at Securitas Technology. Duties included data management, reporting, and collaborating with teams to ensure secure data handling and customer service.