Available to hire
I’m a Digital Marketing & E-Commerce Specialist with 4+ years of experience helping international clients across Australia, the US, Europe, and Asia grow their online presence.
I specialise in:
- Shopify & Amazon store management (uploads, SEO, product optimisation)
- Klaviyo email marketing (flows & campaigns with 22%+ open rates)
- Content creation & scheduling (150+ monthly posts across Instagram, Meta, TikTok)
- Google Ads & PPC support (keyword research, campaign optimisation, reporting)
- SEO & blog management (boosted organic traffic by 30% for client brands)
I’ve managed 50+ global clients, streamlined workflows using Trello/ClickUp, and created SOPs that reduced onboarding time by 40%. My focus is always on clear client communication, reliable delivery, and measurable results.
If you’re looking for someone detail-oriented and proactive to manage your e-commerce operations, campaigns, and client workflows, let’s connect.
Skills
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Language
English
Fluent
Work Experience
Account & Operations Manager at Global Clients (Remote)
November 1, 2024 - July 25, 2025Managing operations and campaigns for 15+ international clients across Shopify & Amazon. Coordinating 10+ VAs, ensuring 100% SLA compliance, and executing end-to-end digital campaigns that improved time-to-market by 20%. Maintained 98% workflow uptime through proactive risk management.
Amazon Virtual Assistant at Digitelme
May 19, 2021 - August 4, 2023Conducted product research using Helium 10 and Keepa, supported PPC campaign setup and keyword tracking, and assisted multiple Amazon FBA clients with account growth strategies.
Education
M.Sc. Physics at University of Agriculture
August 1, 2018 - September 30, 2020Focused on analytical problem-solving, research, and technical writing.
Bachelor of Education at University of Agriculture
July 9, 2019 - September 30, 2021Developed communication, teaching, and client-handling skills, now applied to training, SOP creation, and client communication in e-commerce.
B.Sc. (Double Math & Physics) at Govt Degree College
September 8, 2016 - October 5, 2018Built strong quantitative and analytical foundations.
Qualifications
Klaviyo Email Marketing & Automation Specialist
November 4, 2023 - August 21, 2025Executed 50+ campaigns with 22%+ open rates and 15% CTR. Skilled in flows, segmentation, and reporting.
Shopify E-Commerce Management
August 21, 2022 - October 8, 2022Experienced in product uploads, SEO, visual merchandising, and conversion optimisation for Shopify stores.
Google Analytics & Hotjar (Web Performance Tracking)
June 1, 2023 - November 10, 2023Skilled in data-driven insights to reduce bounce rate, improve UX, and track campaign performance.
Canva & Figma (Content & Creative Design)
January 5, 2024 - July 2, 2025Created 150+ monthly social posts, edited visuals for web and social campaigns, and managed digital assets.
Industry Experience
Professional Services
Skills
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