I am a Computer Science graduate with a solid foundation in building secure and user-centered applications. I have gained proven experience in technical support and full-stack development, focusing on solving real-world problems with practical and scalable solutions. I am committed to delivering technology that enhances usability, security, and everyday life. Throughout my career and projects, I have developed web applications using Python and Flask, implemented AI-powered modules, and designed secure network architectures compliant with healthcare regulations. I am passionate about leveraging technology to improve workflows, security, and user experience in various environments.

Nicholas Bennings

I am a Computer Science graduate with a solid foundation in building secure and user-centered applications. I have gained proven experience in technical support and full-stack development, focusing on solving real-world problems with practical and scalable solutions. I am committed to delivering technology that enhances usability, security, and everyday life. Throughout my career and projects, I have developed web applications using Python and Flask, implemented AI-powered modules, and designed secure network architectures compliant with healthcare regulations. I am passionate about leveraging technology to improve workflows, security, and user experience in various environments.

Available to hire

I am a Computer Science graduate with a solid foundation in building secure and user-centered applications. I have gained proven experience in technical support and full-stack development, focusing on solving real-world problems with practical and scalable solutions. I am committed to delivering technology that enhances usability, security, and everyday life.

Throughout my career and projects, I have developed web applications using Python and Flask, implemented AI-powered modules, and designed secure network architectures compliant with healthcare regulations. I am passionate about leveraging technology to improve workflows, security, and user experience in various environments.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Technical Support Engineer at Tek Experts
December 31, 2022 - August 22, 2025
Resolved over 50 billing issues monthly, reducing client escalations by 35% and improving satisfaction scores. Collaborated with cross-functional teams to close support cases 25% faster than SLA targets. Maintained a customer satisfaction rating above 95% by consistently delivering responsive and effective service.

Education

Bachelor of Science in Computer Science at University of Colorado Colorado Springs
January 1, 2023 - May 1, 2025
Associate of Science in Computer Science at Pikes Peak State College
January 1, 2021 - December 31, 2022

Qualifications

Leadership Training
October 1, 2023 - August 22, 2025

Industry Experience

Healthcare, Education, Software & Internet, Professional Services

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate